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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 4098 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

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76%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 4,098 reviews
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers/delivery guys were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation was very simple and easy, helped me get it working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer & Dryer set

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with the service you guys and the person in charge to deliver my washer and dryer installation very helpful, thank you so much was excellent.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't hire Best Buy for installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for an installation of my dryer. They arrived and 5 minutes later, they refused to install it. Said said they couldn't install the washer because of a shut off, so they weren't going to bother to do either of them. Had the salesperson told me that could occur, I wouldn't have paid for Best Buy to install it. They then refused to even bring the dryer inside my house and dumped it in the garage. Then I had to spend hours and hours and hours on the phone with customer service. Took me forever to get a refund. It was awful

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice man did a quick installation got my dryer running very quick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer installation was delayed by 5 days, but compensated with gift card. Dryer working well after installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was exceptional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a dryer knowing it was a gas installation. However, i was unaware the venting would be a huge concern. Best buy’s maintenance was exceptional. The first visit was informative, i was advised i needed to add a pipe connector because my gas valve was too high for the dryer connection. Once that concern was addressed. Maintenance/installation came back out early before 7:00am and connected my dryer. Courteous, professional and affordable. Truly satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install new dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing my new dryer. They were very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Required for rebate, but I'm Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had BestBuys subcontractor install my gas dryer since it was a requirement from my local utility that I have it 'professionally installed' in order to qualify for a rebate. They arrived on time, were professional, courtious, and helped showing a few things on the dryer before they left. Initially I thought it was a bit of a ripoff as I could have done this myself, but in the end I was busy with other home improvement tasks and was happy they were here to handle it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have installation by the pro. So we everything get checked and running.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great and Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was required for my new washer & dryer. It was installed by Best Buy. Look and works great! Easy working with Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't remember if anyone spoke on installer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was really great but very frustrated because gas line sent was the wrong size and he could not install my dryer. Please check into this because it keeps happening for him.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job didn't hit any walls on the way up the stairs. Made it flush against my walls.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough great things about this service! Super quick clean and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a good job with the dryer. There were some complication because the gas line was too short, but they substituted a longer one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Washer and Dryer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the LG Washer and Dryer performs great! We have not had any problems with them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maytag washer and dryer simply the best wash all clothes perfectly and dryer works amazing thank you for recommending Maytag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional! Fantastic job! Wouldn’t hesitate use them again!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not a good experience I had to pay someone else to install the dryer. The guys that came said the gas valve was wrong and they couldn’t install the dryer. They just left the new one on the porch, didn’t take the old one even though I was charged. Had to pay someone else to hook up the new unit and dispose of the old

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dryer and the installation was excellent. First time I had a Great instillation!!!

    I would recommend this to a friend