Customer Ratings & Reviews

Didn’t have the install done due to a at home problem with a stripped valve unfortunately couldn’t be installed and when I called for appointment we would’ve been without gas for 1-2 days so I canceled

Installers were good. Only complaint is their hands/gloves were dirty and left black marks on the units. I have to wipe the marks off after installation. Otherwise no issue.

They did not call first time scheduled and I had to wait for next appointment. But 2nd time was on time and everything went right.

I am on the fence because they were not able to finish the job because my gas handle was stripped and had to be take off so they could not put it on al the way and I had to get someone with muscle to take it off. They guys came back and just tested it which was good but wish they could of done it the first go around.

The dryer is humming along beautifully, with no improper vibration or movement stacked on top of the washer. I just wish I was taller!

Quick and good. Very knowledgeable how to install. But not knowledgeable of the product

The team who installed were very professional and fast made sure evything was good to go before they left, great job.

Used quality parts, worked carefully and efficiently. Placed dryer exactly where I wanted it.

I'm giving them only four stars for installation only because they provided the wrong manual. For a washer instead of the dryer they installed. Otherwise they were pretty good.

great install no complaints at all great guys in and out within 45 min

The Best Buy install team came on time and did a perfect Gas Dryer install.

You need this to hook up a gas washer and i need to review it. It works.

Great Dryer installation if you don't have the correct valve is going to be a little more expensive to install it.

Gas dryer installed perfectly and no any issues are observed till date

My technicians were efficient and knowledgable. The setup went smoothly and quickly.

Team that came on Dec 15th to install dryer & reverse door were excellent. Updated ETA by texts & phone calls. Made sure installation was correct and apologized for their co-worker, Wilbur, being a no show on Saturday Dec 11th. Co-worker signed off on dec 11th install completed. What a mess to get straightened out. Thanks to everyones help in making this right

Installers were great. Fast and efficient. Area was clean when they were done.

They were friendly and fast, but just a few minutes after they left the dryer vent came loose and I found that even though the required semi-rigid dryer vent kit comes with 2 elbows, they used no elbows and just formed the vent into a sort of elbow. They did not leave any of the parts to the vent kit behind and I suspect I'm not the only one that this has happened to. What are they doing with all the parts that they take with them, brand new and unused? At least they could have asked if I wanted them. I did pay for them. So if you plan to get an installation, just watch the parts they use, and don't use, and if you want the extra parts that you paid for, you'll probably have to ask for them. I also have been waiting for a survey to provide feedback to the company, but it hasn't come. I thought they said to watch for a survey email on their way out, but I guess I was mistaken.

great dryer; stacked and installed by good duo. carefully lifted up to 2nd floor

Professional installation. Explained the steps. No damage with the items