Customer Ratings & Reviews

Setup and Installation was quick and easy. No problems or issues.

The guys were awesome. I stayed with them every minute of the installation and they were kind, courteous, and attentive to what I wanted. They even made helpful suggestions for positioning and use. They made sure absolutely everything was set up perfect and working correctly even making sure they were perfectly leveled on my old basement floor which doesn't have even 2" level anywhere.

The 2 installers disconnected the old dryer and connected the new one within minutes and tested dryer when done.

Didn't have to mess around with the gas install, the delivery guys were super helpful and worked efficiently.

Installation was quick, timely and efficient. Workers also did well explaining and illustrating how to use product.

The installation of our dryer was fast and efficient. The installer was courteous.

Dryer was quickly set up. Minimal instructions given in use. Dryer is quiet

Installers showed up at scheduled time. They were prepared with all necessary equipment. Installed, tested, ran through a quick show and tell of how the appliances work, then cleaned up and they were on their way. Recommended for their professionalism. Would recommend.

Great guys. Worked their butts off. Knew what they were talking about. Here's the thing. These folks hauled my old one away. In doing so, they had to find a way to get my dryer to the back of their truck so that they could keep the deliveries up front. WHAT A PAIN! No complaining. No frustration shown toward us. Just great customer service. AND ON TIME!!!!

Knowledgeable. Explained installation and how my dryer worked. Cleaned everything up and very pleasant.

I love this dryer! It links to my phone and notifies me when it is complete. So many great features.

Installer was informed about the additional requirements and was able to complete setup with ease and efficiency.

Daniel - my installer - was kind, courteous, professional, and STRONG. Literally he had zero issues doing his job and being a professional king even when I had a silly contractor coming at him like que Paso boiiiii and being ridiculous. Thank you!!! My Best Buy KING!

The best buy installers were professional, quick and set up everything the way we wanted with no issues.

I had a washer and dryer installed by Larry and Julian recently and all I can say is that I was extremely impressed. I needed the appliances lifted up to the level of my backdoor WITHOUT the use of my portable stairs. (Portable stairs are for use in mobile homes) But Larry and Julian went out of their way to make sure they got the job done quickly and efficiently. In less than an hour I had my new Maytag appliances up and humming! Thank you Best Buy Geek Squad!

Paid for an installation of my dryer. They arrived and 5 minutes later, they refused to install it. Said said they couldn't install the washer because of a shut off, so they weren't going to bother to do either of them. Had the salesperson told me that could occur, I wouldn't have paid for Best Buy to install it. They then refused to even bring the dryer inside my house and dumped it in the garage. Then I had to spend hours and hours and hours on the phone with customer service. Took me forever to get a refund. It was awful

Very professional installation for my gas dryer/ washer and refrigerator. I bought a ice maker ref but the apartment doesn’t have holes for water pipe. They help me to locate the pipe line in a proper way without exposure from outside cabinets . I’m very satisfied for their experience to help customer’s needs.

Amazing. Works well. No issues would recommend to use this

The installation guys were on time, professional, and efficient. Great quality job!

The people who came in and installed our dryer were quick and efficient. They were in and out within 30 min.