Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 4103 reviews

Rating Filter

Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 4,103 reviews
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Dryer installation.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup and Installation was quick and easy. No problems or issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Job!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome. I stayed with them every minute of the installation and they were kind, courteous, and attentive to what I wanted. They even made helpful suggestions for positioning and use. They made sure absolutely everything was set up perfect and working correctly even making sure they were perfectly leveled on my old basement floor which doesn't have even 2" level anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installers did everything

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 installers disconnected the old dryer and connected the new one within minutes and tested dryer when done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good and Efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have to mess around with the gas install, the delivery guys were super helpful and worked efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Quick Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick, timely and efficient. Workers also did well explaining and illustrating how to use product.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fast and Efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of our dryer was fast and efficient. The installer was courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dryer-Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer was quickly set up. Minimal instructions given in use. Dryer is quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time professional install.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers showed up at scheduled time. They were prepared with all necessary equipment. Installed, tested, ran through a quick show and tell of how the appliances work, then cleaned up and they were on their way. Recommended for their professionalism. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Delivery

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys. Worked their butts off. Knew what they were talking about. Here's the thing. These folks hauled my old one away. In doing so, they had to find a way to get my dryer to the back of their truck so that they could keep the deliveries up front. WHAT A PAIN! No complaining. No frustration shown toward us. Just great customer service. AND ON TIME!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable. Explained installation and how my dryer worked. Cleaned everything up and very pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer! It links to my phone and notifies me when it is complete. So many great features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Quick and Friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was informed about the additional requirements and was able to complete setup with ease and efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daaaaaamn Daniel

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel - my installer - was kind, courteous, professional, and STRONG. Literally he had zero issues doing his job and being a professional king even when I had a silly contractor coming at him like que Paso boiiiii and being ridiculous. Thank you!!! My Best Buy KING!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy installers were professional, quick and set up everything the way we wanted with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Washer and Dryer Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a washer and dryer installed by Larry and Julian recently and all I can say is that I was extremely impressed. I needed the appliances lifted up to the level of my backdoor WITHOUT the use of my portable stairs. (Portable stairs are for use in mobile homes) But Larry and Julian went out of their way to make sure they got the job done quickly and efficiently. In less than an hour I had my new Maytag appliances up and humming! Thank you Best Buy Geek Squad!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't hire Best Buy for installation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for an installation of my dryer. They arrived and 5 minutes later, they refused to install it. Said said they couldn't install the washer because of a shut off, so they weren't going to bother to do either of them. Had the salesperson told me that could occur, I wouldn't have paid for Best Buy to install it. They then refused to even bring the dryer inside my house and dumped it in the garage. Then I had to spend hours and hours and hours on the phone with customer service. Took me forever to get a refund. It was awful

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gas dryer and ice making refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation for my gas dryer/ washer and refrigerator. I bought a ice maker ref but the apartment doesn’t have holes for water pipe. They help me to locate the pipe line in a proper way without exposure from outside cabinets . I’m very satisfied for their experience to help customer’s needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    STS

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Works well. No issues would recommend to use this

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guys were on time, professional, and efficient. Great quality job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fast and friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who came in and installed our dryer were quick and efficient. They were in and out within 30 min.

    I would recommend this to a friend