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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 4099 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 4,099 reviews
  • Rated 3 out of 5 stars

    Had to cancel due to location of dryer. l

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was unable to install dryer due to it being directly underneath the main circuit panel to the house. They did not come prepared to relocate the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Gas Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new gas dryer, it's so silent when in use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered a faulty dryer. Then when they came to exchange the brand new dryer for another one, they refused to because they now said my gas valve was too old

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely professional delivery and installation. Quality product!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers that came to set up the dryer were very fast and efficient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first the installer did not want to hook up the gas. But after he called his boss he was allowed to do so.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gas dryer installation was done on time and correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and efficient installers. Clean and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Give the installers a raise.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional and helpful. I really appreciate how they handled things. Even recommended Best Buy to my neighbor when he told me he needed a new washer/dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very quick and organized . Did not required many tools

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Service for Dryer Delivery and Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clothes dryer duct was smashed when the dryer was pushed back towards the wall. I replaced the duct myself by getting a new duct and accessories at Home Depot because I wanted to use the clothes dryer during the weekend. The clothes dryer was also supposed to have a water line hose provided and installed because the dryer is a steam clothes dryer. I had to call LG to get the water line and sent to me and I installed it! Poor service by Best Buy and the delivery person/installer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got what I needed, and they installed, it’s been few weeks, works good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    v

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gooooooooooooooooooooooooooooooooooooooooooooooooooooooooood

    I would recommend this to a friend
  • Cons mentioned:
    Gas leak

    Rated 1 out of 5 stars

    Gas leak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team did not install the gas hose correctly on my dryer. This resulted into a major gas leak that the gas company had to come and fix. My gas bill from the leak also went up $200. The gas company said we were very lucky that an explosion did not occur do to this week. What’s even more concerning is that I reached out to customer service and your media outlets to post this incident and I have never been contacted back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    The installation was done very quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians know their job well. They finished the installation of the dryer quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up in no time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation team was superb; friendly and knowledgeable. They had the old dryer out and the new one up and running in about 30 minutes total. They tested everything before they left and made sure I had the manuals and guides. Piece of mind is worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy going

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and effeiecent when it came to delivery and services for install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend the Installation Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a fantastic job. They removed the old appliance and installed the new one. They were friendly, professional, and thorough. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable servicemen performing installation quickly and efficiently. Courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes! Use them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was beyond amazing!! Highly recommend using Best Buy for installation!!

    I would recommend this to a friend