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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 4103 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 4,103 reviews
  • Rated 5 out of 5 stars

    The installment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guy cleaned out the duck and make sure he hooked the duck up correctly and took the old installment and bought the new installment and it hooked it up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Always an issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had horrible experiences with Best Buy delivery/installation services. This time was not much different. They weren't able to finish the installation so I had to have a family member come do it. There is always some liability issue that comes up that stops them from finishing the job.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    On Time and Professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was very professional, on time and gave good tips!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mixed bag on install service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a mixed good and bad experience. The first team that came was able to install the washer and they did a great job. There weren't able to install the dryer due to the gas fitting needing to be replaced and they couldn't remove the old one. The second team came to install the dryer, after getting the new fitting installed by a plumber. They attached the gas line just fine, with no issues, but they did a sloppy job on the dryer exhaust. They just slapped it on loosely, no clamps were used. It leaked like crazy, so I had to pull the dryer out and re-install the exhaust hose to the dryer using the clamps that the installers didn't use.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were professional and friendly. Took the time to give a good crash course on operating the machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was a good decision the guys were great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    they did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job and i would have them install for me next time

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer work professionally even I cannot get installation at first time. They help me reschedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Give the installers a raise.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional and helpful. I really appreciate how they handled things. Even recommended Best Buy to my neighbor when he told me he needed a new washer/dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Convenient service

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a good experience buying new appliances at Costco!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great dryer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing the gas dryer. Highly recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY WERE AMAZING IN THEIR JOB VERY HELPFUL AND EASY

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 2 out of 5 stars

    They got the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first installers delivered item to our cellar and was unprofessional. The second installers were more professional but I still am in doubt of the dryer's leveling. They got the job done, but 2 stars is all I would give them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a great job of installing my new dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer was installed quick with no complications, super fast too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dryer Install

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to make some changes on my own because of the setup in the wash room. Did not come with a gas line that was long enough. Had to purchase another one to make it work within the space,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer installation went very smooth and the guys were very professional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Required for geek squad protection?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not really hard to plug in a dryer and hook up a water line, but if you're worried about it they can do it in no time. Pretty sure they gypped me on a 90d elbow that came with the air vent kit, but other than that, everything went smoothly. Just make sure you have a short run to your existing dryer vent line.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gas dryer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and professional. They also check to make sure it work properly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. Since I’m a member of the Best Buy I could pay less

    I would recommend this to a friend