Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 4103 reviews

Rating Filter

Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 4,103 reviews
  • Rated 3 out of 5 stars

    Dented fridge and scratches on dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a dent on the fridge and scratches on the dryer. They took 4 weeks to replace the dented door of the fridge and they said I would get $130 for the scratches on the dryer as compensation but I have not got it yet.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installer hooked it up ok...…………………………………………….2222

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and install

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys were great, exactly on time, very friendly and knowledgeable. The deliver and install only took 30 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always friendly and efficient delivery and installation crew.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, answered all questions and handled all issues well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick, efficient and pleasant

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scheduling got the time wrong, but the installers were great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex and John were awesome in setting up my dryer. They were pleasant and professional! Used care and efficiency in unloading dryer and delivering it inside. Highly recommend Best Buy installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a washer, dryer and fridge installed. The people installing took the time to get everything to fit in the tight areas we have in our house, taking the products apart and rebuilding inside to make sure nothing was damaged and everything fit. Far beyond our expectations!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thumbs up!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mom was happy with the installation. The guys did a great job!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely Satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians showed up on time, were helpful in answering questions and making suggestions on use, assisted getting the washer out of their way, and installed the dryer in an expeditious manner. Great job!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Installation Long Process

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're getting an installation from the 3rd party Best Buy company make sure to call ahead constantly. We were promised one week and ended up being 3 weeks. But the installation itself went smoothly and they did a good job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My delivery and install was excellent. I went across the street and bought them In-n-out burgers, by the time I returned they were finished. Explained the machines and began test run. They were neat and prideful in there work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome technitions very help ful all around ,2 thumb up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came to install new dryer, washer, and refrigelator at once. Yet, they were so professional and knew exactly what to do. They explained to me how to use it carefully. They left my place without any paper, plastic, and trash. They were fast and smooth, did a great job!

    I would recommend this to a friend
  • Cons mentioned:
    Gas leak

    Rated 1 out of 5 stars

    Check the installation!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the dryer installed and it was not done properly. The smell of gas was coming from our dryer randomly after running it. Upon inspection from the gas company they reported the dryer was not installed properly at the connection from the line to the machine. Very unsettling as our dryer is located directly between bedrooms.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    a-1

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a-1, functional, good appearance. decent price AAAAAAAAAAAAAAAAAAAAAAAAAAA

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer installation was very professional, completed in15 mins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great knowledge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers made recommendations based on the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen who delivered and installed my dryer were the best. They were polite informative and knowledgeable. They were named Ron and Rob I think. I have had some poor deliveries before but these guys were so nice. They represented Best Buy very well. Thank them for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas Dryer and Washer installation.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very prompt and organized. They were quick and polite. As it turned out, they recommended that we didn't require the gas installation kits we thought we would need.

    I would recommend this to a friend