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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 4103 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 4,103 reviews
  • Rated 5 out of 5 stars

    Great team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation team: skill, attitude, careful installation, including not leaving trash generated from installation. Rare with the BestBuy installation contractors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy team did a great job installing our stackable Washer and Dryer! They took their time to make sure both pieces were leveled and they also did a test run making sure it was no leak.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas Dryer Installation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the most easiest and handy gas dryer installation kit and I recommend it for home owners who want to install a new dryer themselves

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installation.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had to reschedule because we needed a new part. We’re not helpful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BB has some great contractors for gas installs.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellent installation. I was nervous about gas installation of any type, but the team that came out was a veteran installers and knew exactly what to do. Los Angeles Area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very durable. I installed the dryer myself with simple hand tools.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our dryer went out unexpectedly so we ran down to Best Buy and bought a new one. Sales associate was very helpful. We had it delivered a few days later and they hooked it up in 5 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy technicians were excellent, providing notice multiple times before arrival, answering my question about dryer use, and respectively my health and safety. I highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installation technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation technicians that delivered my new washer and dryer were quick, very respectful of not damaging walls or floors, and were very knowledgeable on the products and were able to give me a quick overview of the machines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent service that are super helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product and excellent installation service per requirement that can be overlooked when you do your own installation. Service crew was very helpful and professional about their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew were punctual and professional. They were courteous and nice.

    I would recommend this to a friend
  • Cons mentioned:
    Gas leak

    Rated 1 out of 5 stars

    use others to install the product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was out of country for a while...well it turns out that there is a gas leak when using this...great install! Your services for the installation are supposed to be done by professionals, as gas is a hazard! Now I have to use alternate services to fix your mess.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ge products are very good materials like dryer and washer machines

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Happy with my purchase, and would definitely recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No customer support.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been trying to get a new washer and dryer successfully installed with no luck. Washer and dryer still are working. Dryer has been incorrectly installed twice by Geek Squad. Steam feature doesn't work because Geek Squad didnt connect it. Very frustrating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation done. The guys were very helpful and polite. They explained the process and were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The AAAA team

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my third attempt and you finally sent a team that was very professional, polite and knowledgeable. I called and gave them a good review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use and like the product very much. Appreciate the timely delivery and professional installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never dissatisfied with Best Buy delivery and install. I have purchased such service for major equipment purchases and they never have disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SUPER service, both times. Professional, quick, friendly, masked, helpful. Just FANTASTIC - two different teams (I exchanged an electric drier for gas) and both teams were great.

    I would recommend this to a friend