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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1057 reviews

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  • Service

    Rating 4.0 out of 5 stars

  • Professionalism

    Rating 4.1 out of 5 stars

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    Rating 4.0 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and installation speed of the Gas Dryer Installation service. Many customers appreciate the quick and quiet work, as well as the installers' timeliness and helpful review of the dryer's features. However, some customers have expressed concerns regarding venting issues and improper gas connections during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,057 reviews
  • Rated 5 out of 5 stars

    Pricey, but quick and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit expensive, but made my life easier. They were friendly and efficient, leaving no mess behind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got this whole deal straightened out but these made it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas Dryer Delivery and Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked quickly and on time. Had my dryer within the hour!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Najee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very professional, thorough and fast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installer was good but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gas line Best Buy sold me did not fit the connection in the house so the installer had me pay for another gas line. He then took the Best Buy gas line with him so I spent double for a gas line.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend. My existing washer and dryer were smaller. This install took some time and the installers were super about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was very good and professional it only took about an hour to install. I had the dryer installed because I don't feel comfortable installing gas appliances.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Took 4 dryers to finally get one to work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 4 return/reinstall cycles and almost two months to finally get the working dryer so far. I have never had experience like this. A lot of time and effort had been put on one dryer. Hope I’m the only one to have this bad luck.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pro Install

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service person was friendly and got the install done without any issues. Perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and knowledgeable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very professional and very knowledgeable. They were quick hooking my new dryer up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues with installation team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While there was some confusion around delivery of gas dryer, timing of installation and manpower to handle stacking; it all worked out. Installers were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a professional to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get a professional too install. Don't try to do this yourself. If your spending that kind of money don't be cheap. Get it done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there were two guys that installed my new dryer and took away my old dryer. Both Gentlemen were top notch and great to work with and were in and out within the hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed my washer and dryer were very courteous and professional. They were also efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice guy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was a super nice guy and actually waited for us to go to Home Depot to get a piece for the dryer connector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service they came and uninstall took the old machines. And Installed the new ones immediately

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I hope the work will get done on my next appointme

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been 4 weeks since I have been going back and fourth with the 3rd party Best Buy hired to install my washer and dryer and it hasn’t been done. The company is so unprofessional. They advise me to buy a different vent for the dryer and each time they come they will ask to see the vent without coming into the house. They will then tell me that I bought a wrong vent and leave. They will put in the system that the job was completed. I have to call back multiple time to reschedule the appointment. I am still waiting to install my washer and dryer. I am very disappointed with the service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gas dryer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that delivered my dryer were very courteous and patient. They were very proficient and timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer restacked

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy in charge was very knowledgeable and professional.

    I would recommend this to a friend