Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1058 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.0 out of 5 stars

  • Professionalism

    Rating 4.1 out of 5 stars

  • Expertise

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and installation speed of the Gas Dryer Installation service. Many customers appreciate the quick and quiet work, as well as the installers' timeliness and helpful review of the dryer's features. However, some customers have expressed concerns regarding venting issues and improper gas connections during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,058 reviews
  • Rated 5 out of 5 stars

    Professional installation

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation. Very thorough, checking all components to see there was no gas leaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure because dryer seems to stop before drying don’t know if it’s the machine or the installation

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gas dryers are energy efficient. You need the hookup to run it and I cant install it my self. Let alone carry the dryer down the stairs by myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great, on time and extremely polite. They were in and out in 30 mins.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Delivery Frustration

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guy was nice enough, but when he seemed disappointed that my washer and dryer were on my 2nd floor due to his partner calling off…I knew I was in for a treat. I literally had to help carry down my old washer and bring up the new one which really hurt my back. I can’t believe I paid for that experience. So unprofessional. Never again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Professionalism!!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are very professional… on time, clean up was exquisite!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas dryer install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gas dryer installation fixed my washer while they installed my gas dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer restacked

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy in charge was very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installers

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Installers! I would have the Best Buy contractors install our appliances again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas dryer installation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gas installation. We were very happy with the process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team of professionals came to install our new gas dryer. Very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were timely and thorough Answered all of my questions and left no mess behind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professionally done and at the promised time. Quite expensive though but of course worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gas dryer was not purchased. Substituted an electric dryer.No problems getting the correct product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas dryer installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fast installation, very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I hope the work will get done on my next appointme

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been 4 weeks since I have been going back and fourth with the 3rd party Best Buy hired to install my washer and dryer and it hasn’t been done. The company is so unprofessional. They advise me to buy a different vent for the dryer and each time they come they will ask to see the vent without coming into the house. They will then tell me that I bought a wrong vent and leave. They will put in the system that the job was completed. I have to call back multiple time to reschedule the appointment. I am still waiting to install my washer and dryer. I am very disappointed with the service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A+

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and managed to make it down stairs without messing up the fresh painted walls

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gas Dryer Installation (Licensed Professional)

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation could not be completed because my home was not configured for the item, but the installer was professional.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as our previous recent install of another product. Best Buy seems to get respectful and professional teams to put in the appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very professional and knowledgeable. Went over features and ensured that we were familiar with the operating functions of the dryer.

    I would recommend this to a friend