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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1057 reviews

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Rating by feature

  • Service

    Rating 4.0 out of 5 stars

  • Professionalism

    Rating 4.1 out of 5 stars

  • Expertise

    Rating 4.0 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and installation speed of the Gas Dryer Installation service. Many customers appreciate the quick and quiet work, as well as the installers' timeliness and helpful review of the dryer's features. However, some customers have expressed concerns regarding venting issues and improper gas connections during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,057 reviews
  • Rated 5 out of 5 stars

    Professional installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation. Very thorough, checking all components to see there was no gas leaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionalism!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are very professional… on time, clean up was exquisite!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was punctual. They told me the pros and cons of certain connections for the dryer and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great, on time and extremely polite. They were in and out in 30 mins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure because dryer seems to stop before drying don’t know if it’s the machine or the installation

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gas dryer installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gas installation. We were very happy with the process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas dryer install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gas dryer installation fixed my washer while they installed my gas dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Installers! I would have the Best Buy contractors install our appliances again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Delivery Frustration

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guy was nice enough, but when he seemed disappointed that my washer and dryer were on my 2nd floor due to his partner calling off…I knew I was in for a treat. I literally had to help carry down my old washer and bring up the new one which really hurt my back. I can’t believe I paid for that experience. So unprofessional. Never again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gas dryer installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fast installation, very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gas dryers are energy efficient. You need the hookup to run it and I cant install it my self. Let alone carry the dryer down the stairs by myself.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installers were awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were awesome and very professional. The schedulers were another story, but I won't go into the issues because Best Buy has been notified.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Venting

    Rated 1 out of 5 stars

    Dryer install lasted less than one month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who installed our new gas dryer did not connect the vent very well. It came loose yesterday afternoon after being installed for less than one month. My husband then had to reconnect the vent to the dryer after the moisture from the dryer leaked into our kitchen and made a mess of our laundry room. Not pleased with the installation we paid for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were timely and thorough Answered all of my questions and left no mess behind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professionally done and at the promised time. Quite expensive though but of course worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed washer and dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys were so nice and did an awesome job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy by best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service. Hauled off old unit no clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gas dryer was not purchased. Substituted an electric dryer.No problems getting the correct product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and managed to make it down stairs without messing up the fresh painted walls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team of professionals came to install our new gas dryer. Very professional and knowledgeable

    I would recommend this to a friend