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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1058 reviews

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Rating by feature

  • Service

    Rating 4.0 out of 5 stars

  • Professionalism

    Rating 4.1 out of 5 stars

  • Expertise

    Rating 4.0 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and installation speed of the Gas Dryer Installation service. Many customers appreciate the quick and quiet work, as well as the installers' timeliness and helpful review of the dryer's features. However, some customers have expressed concerns regarding venting issues and improper gas connections during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,058 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very polite and professional and installed my washer and dryer very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is required by the installer to use with your dryer. Very easy to hook up and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike is the best darn installer in the whole system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers were courteous, effeceint and knowledgable. Work was completed in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went the way it was supposed to. The guys did good work.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful 3rd party delivery experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had free install as total tech member. I confirmed multiple times with Best Buy and it says so on my receipt. The guys that delivered (3rd party) were incredibly unprofessional and tried to get me to pay them $500-1000 in cash for them to install. I refused to pay them cash(seemed sketchy), ended with them throwing the washer and dryer in the basement without installing. I ended up having to pay a private contractor to install. It was a terrible experience and the delivery guys should not be allowed into anyone’s home.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer installation went very well and I am having no problems with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed it very fast and accurately.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in and out fast and made a double check on all of the hoses and outdoor vents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation done when promised, mess cleaned up dryer ready to run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas Dryer Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jim was great to deal with. Very knowledgeable about the product and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery guys were nice young men

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men that delivered my unit were polite and answered a few of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at a great price point. Work recommended them to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very professional, went above and beyond to make certain I was satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly Installer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very friendly and informational. Would definitely use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work and extremely considerate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did excellent work and were extremely considerate of our home and carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Plumbers That Best Buy Sent Out To Hook Up Our New Appliances Did A Great Job...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional team, knowledgeable and efficient

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was bad they hooknit up wrong had to get everyone put of my house they hooked itnup wrong. After they hooked it up we left the house came back thebwhole house was full of gas had to call a real plumber thay next daybcould.not sleep at our house and thank god i got.my dog out of the house before she got really sicks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very nice. Came on time did all job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and got it in and looks good in laundry room.

    I would recommend this to a friend