Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1057 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.0 out of 5 stars

  • Professionalism

    Rating 4.1 out of 5 stars

  • Expertise

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and installation speed of the Gas Dryer Installation service. Many customers appreciate the quick and quiet work, as well as the installers' timeliness and helpful review of the dryer's features. However, some customers have expressed concerns regarding venting issues and improper gas connections during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,057 reviews
  • Rated 3 out of 5 stars

    So so

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the person came and installed it, he wasn't really available for follow ups.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of the gas dryer went without a hitch, these guys were great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They could not complete the installation. They dropped of dryer and had to call another contractor to complete the installation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionals did very great job, fast and explained everything

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were not allowed even a minute to wipe up the floor after old appliances were moved, and they did not put door on the correct side of the appliance. Very disappointing. For our washer install they didn’t have the drain hose so they didn’t even finish that install. Talking to customer service I’d have to wait a week for them to come back out so I had to go buy a drain (which should have come in the box) on my own and do it even though we had install as part of our purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installed professionally

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys whi install and professional and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and polite

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick install. Let me clean up before placing new.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disaster

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unhappy with the installation process. The 1st dryer was defective and happy they tested but took the old dryer away at the same time leaving us with no dryer. The replacement took 3 weeks to replace. The Best Buy team was always professional but very unorganized. Each department had no idea what the other was doing and had to continue to follow up on progress. The second team that came out to deliver the new dryer was fantastic and should receive 5 stars but the overall process was a disaster.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit more expensive than other box stores, but Best Buy knocked it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they have done a really good job, so I am happy about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy was thorough and informative. Answered any questions I had. Very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional techs. Prompt, courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas dryer install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has an excellent installation Team in my area. I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew installing the dryer were knowledgeable, courteous and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came for my install did a great job and were professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was really great sorry we can't use him as our go to guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice to deal with. So prompt, efficient and curtious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and made things simple for me not having to install myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to buy all my appliances from best buy because of geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job, fast install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job of installing new dryer, and removing old dryer.

    I would recommend this to a friend