Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3 out of 5 stars with 129 reviews

Rating Filter

Rating by feature

  • Service

    Rating 3.1 out of 5 stars

  • Professionalism

    Rating 3.3 out of 5 stars

  • Expertise

    Rating 3.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

57%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-129 of 129 reviews
  • Rated 1 out of 5 stars

    Never again

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never happened, I cancelled the order when the product didn't show up

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mike is the guy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only trust Mike to install my gas products. He's the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally installed and very quick. Great job, BestBuy!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I have not had my dryer installed as of yet.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting to have the dryer installed. Installer did not show up.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. It's always frustrating when an appointment is not up to standards and having your Agent miss visiting your home at the scheduled time is not a good way to start a business relationship. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Installation tech was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation tech worked quickly and efficiently. Was friendly and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect connection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! The perfect connection! The dryer fits great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incompetent and unable to perform job Went to another competitor with my business

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Nosohappy,

      I'm sorry to hear that the installation services that you requested were not completed to your expectations. I'm sorry for the disappointment and inconvenience that this caused you.

      If you should need any assistance with cancelling your services, please call 1-800-433-5778.

  • Rated 1 out of 5 stars

    Not happy with Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer was lost for the delivery . The whole experience was terrible to deal with Best Buy . My last time ever going to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY A DRYER AT BEST BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could them a ZERO I would No show service providers Still have a dryer that is not installed Been a MONTH Don’t buy appliances here! I should used my local guy

    No, I would not recommend this to a friend