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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1057 reviews

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  • Service

    Rating 4.0 out of 5 stars

  • Professionalism

    Rating 4.1 out of 5 stars

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    Rating 4.0 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and installation speed of the Gas Dryer Installation service. Many customers appreciate the quick and quiet work, as well as the installers' timeliness and helpful review of the dryer's features. However, some customers have expressed concerns regarding venting issues and improper gas connections during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,057 reviews
  • Rated 1 out of 5 stars

    Poor Response From Installation Company

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experienced a service issue during the install for which one if the appliances could not be installed. Could not get anyone at the service company to answer the phone, you can only leave voicemails. Finally got a call back 2 days later and was told their licensed plumber would stop by at the end of his route to evaluate the issue. He never showed up. Tried calling the service company , again only a voicemail. Ended up hiring a different company to come fix the issue and complete the install. Best Buy did refund the install due to the issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful help when needed. Best Buy is my go to store for appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, courteous, were quick and fun to work with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So So Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got the washer and dryer set up just fine. Problem was they scraped and gouged some walls while bringing them to the laundry room.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Extra charges

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up having to pay extra because they recommended to use a different valve than the one that I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and nice! Love the dryer!! It has many settings that fulfill all wash needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The were on time, professional, and clean. Can’t ask for more than a job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    General Manager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from The General Manager. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bill beard

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job they explained everything checked for gas leaks I'm very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went well. Technician was very nice and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All service personnel were on time and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation made easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took two trips because of b a ck ordered parts but every one was very nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very accommodating and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, accommodating, and efficient! Total Geek service is a great feature at BedtBuy - highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big interior

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Old dryer hose was loose and could have caused a major problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very courteous and friendly and efficient. Arrived on time and cleaned up after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and knowledgeable. Gave their opinion and offered help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek guys that installed it did a great job! Efficient, respectful of my home, and very knowledgeable about operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and careful in handling the units they’re installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer Installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy installation. Worth it for the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers were knowledgeable and courteous! They did a great job!

    I would recommend this to a friend