Customer Ratings & Reviews

Excellent product.it goes well with the Dryer installation.

Fast and friendly and careful around house when moving appliances inside

The installers were polite and knowledgeable. They did a great job.

My experience with Best Buy Owings mills has been absolutely horrible. It started in February and 4 months later still no resolve. I ordered a unit added tech support and was billed. Over a 1000 calls to customer service, customer resolution, geek squad, visits to the store, damage to my home, time off work, missed appointments, emails, Best Buy credit card mischarged, designers and disputes filed and I still have not gotten my money credited back to my account in full. All I wanted was my unit installed. It was sent back after 3 months of lies and still the process continues to get my mo ey back.

They were great, A+ work, Wouk’s recommend to a friend

very polite and did their job professionally. Made sure I understood everything before they left.

Tech were friendly professional ans work quickly to resolve our issues

I had to do the final steps of the install myself as there was one part that they did not have to finish. The frustrating part was that he stated that this happens a lot. Why wouldn't they have the part when "it happens a lot?"

worth it ! just incase anything goes wrong !! get it

The gentlemen that came to install the gas dryer was nice and professional. He did it all within an hour.

They came out twice to install the dryer and never did it. First guy said the gas line was too short that I had to buy the pedestal and left. Second guy said first guy was wrong and you can stretch the gas hose and it worded. However, he complained that the connection on the end was the wrong one. Turns out (I'll spare the details) that the dryer came with an adaptor that if you took it off, the hose fit fine. Needless to say the left without installing it on the pedestal or hooking it up. We were left to figure it out ourselves and install it. Not sure I'd buy from Best Buy again due this hassle. Took over a week and we had to do it. Meanwhile, I was without machines for over a week.

the guys who installed my washer and dryer did a great job and were very nice and professional.

Friendly. Explained process. Moved equipment upon request until I was comfortable. Good install

The installation of the dryer was very professional, as always.

The dryer was installed in a very timely manner and the technician was very professional at all times.

Very important to rely on professional people to install correctly. We used best buy

These boys did a great job. They were flexible and understanding.

Great job. In and out quickly. No mess. No damage.

The installer was on time, friendly, and patient with a somewhat tricky connection to the vent.

Great job they did. Have to have handy man install tubing though.