Customer Ratings & Reviews

Very good. perfectly fit in. v very good quality also

They came in did what there supposed to do and made sure I was happy with the installation.

The installation crew was awesome, they went above and beyond.

Install was done correctly, however, even after driving 80 miles to my new home and taking photos of the fittings that were at the house I was charged additional money for a fitting that was needed. It was rather extortion like in that they would leave it as is and I'd have to pay another fee to have them return. Not pleased.

Great duo of installers .. very friendly , worked quickly and removed old appliances with no problems

I purchased a gas dryer instead of an electric one. The guys were great and took it back no problems.

The installation person was efficient and knew what he was doing. Very fast installer.

A bit of a disaster. The dryer showed up damaged was installed and not usable. Didn’t get a replacement for three weeks not happy with this purchase, but in the end everything was made right

Absolutely the best service! Super responsive and helpful.

They cane and put all the necessary parts in, great service and safe!

I am beyond annoyed I am being charged for this installation as this installation was the main reason for this huge headache i've dealt with with Best Buy over the last two weeks. And the reason for my return of nearly $1800. My installation was not looked over well and they left with my washer/dryer malfunctioned and it turned into 4 separate appointments with Best Buy to only come back and say that the equipment installed was malfunctioning and needed replacement. I feel these installers should not have left my property without knowing 100% for certain that the installed products were working as intended. Due to this I went 11 days with un-working appliances installed, 4 separate appointments, and two and a half days of missed wages at work.. So no, I did not enjoy this experience at all. I also do not believe I should have to pay for this seeing because of this I lost out on over $600 in income from work.

Had free install as total tech member. I confirmed multiple times with Best Buy and it says so on my receipt. The guys that delivered (3rd party) were incredibly unprofessional and tried to get me to pay them $500-1000 in cash for them to install. I refused to pay them cash(seemed sketchy), ended with them throwing the washer and dryer in the basement without installing. I ended up having to pay a private contractor to install. It was a terrible experience and the delivery guys should not be allowed into anyone’s home.

I was pleased with the service I received from the technician

Excellent service. The team was great. Very friendly.

The owner of the company came out for our installation. Very knowledgeable. Great company.

The installation was great - quick and efficiently done

Installed dryer & went the extra mile to take scratches off from previous 3rd party installer.

Helpful, explained how to use machine, reliable, on time, professional, and enjoyable

Mike is the best darn installer in the whole system.

Ok service. I could have done it myself, and taken better care of the install.