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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 4103 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

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76%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 4,103 reviews
  • Rated 3 out of 5 stars

    The dryer vent provided should be changed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LThe vent hose was too long and too rigid so we provided our own after installation.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice guys but bad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They couldn’t push the dryer back far enough to close the closet door and did not reverse the dryer door. Turns out they crammed the entire vent hose behind the dryer instead of cutting it to the correct length. It’s kinked and bent. I’m waiting for someone else to come out today but haven’t heard back from dispatch yet. I’ve never had a problem like this from Best Buy before. Really disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came out and were able to quickly install the dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CostaBravaDryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional. They kept the place clean. They tried it to make sure it is working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jimmy ornelas

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and on time , I’m in love with the service all tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quiet

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and energy saver compared to the older dryer we replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Items needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These must be purchased in order to set up washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Had the same gentleman that installed our dryer and washer when we first purchased it 2 years prior. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice People

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who came to install our purchase were courteous and polite. They came, did their job quickly, and left without a hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good delivery

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought the dryer into the basement, it was a good delivery

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    could be nicer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person install the whole thing is on time, but very unwilling to move the machine to the appropriate location because of our tight space. He is kind of rude and also keep complaining this and that. I hate to put down negative review but best buy claim that they employ their own people rather than contracting others....the service should be better....but I see not so much difference....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice company, delivered without any issues. Good products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dryer install

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a couple of visits but they did make it right in the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    House

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item as ordered and shipped out on time. Complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas Drier Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech were fast, efficient, friendly, and arrived on-time

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Washer dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it was installed they forgot to turn on the gas. I was told that I would get 250.00 to open a credit card. Never got.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have tried twice but because our gas line valve is a different size - they were not able to install - however very professional team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. They did the job nicely. Maintained cleanliness and also the all safety protocol were followed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank the young mans that delivers and put my washer together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job. Glad I paid for this service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous Best Buy representatives who installed my new dryer for me very quickly. Very efficient workers.

    I would recommend this to a friend