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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 4103 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

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76%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 4,103 reviews
  • Rated 5 out of 5 stars

    mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    last installation team was great. first 2 were horrible but 3rd time is a charm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciated the young man's courtesy. His knowledge of equipment and installation proved to be advantageous since it was an odd fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very courteous, prompt, neat, and efficient. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were Covid prepared and very courteous. They were also very helpful in showing how to use the appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great and fast even cleaned up behind the dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and on time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer satisfaction any questions asked were answered professionally will continues to purchase items when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good enough and better than me doing it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they would have hooked up the steam water connect, but it’s all good, they still did a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall good experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, knowledgeable, and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent………………………………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were great and very helpful with the installation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dryer couldn’t be installed fully

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instilling couldn’t fully occur because the outlet kit wasn’t long enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 rd try Dryer installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third and final installment went extremely well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt courteous service. The installers knew their job and were in and out quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew of guys. Brought up my units up a flight of stairs, protected the carpeted walking areas and in and out in under 30 mins. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men were excellent. They were professional and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gas dryer installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was on time and were able to get the gas dryer connected quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery crew was incredibly efficient and had us up and running quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did an incredible job. They were helpful, friendly, and provided service above and beyond

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor installation job caused a significant gas lea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed in Best Buy services. Installation of gas dryer was done poorly. My gas company was able to confirm the leak in my house was caused from the flex line not being properly sealed. I made multiple attempts trying to get a hold of Best Buy to report the incident and no success. I was spending about 60 minutes per phone call on hold waiting to talk to someone. So, I went into the Best Buy store in Mayslanding, NJ, where the store manager told me there is nothing she could do for me. (Not even refund me the installation fees and parts.) The most she could do was tell me to call the 1-800 number and get a hold of claims even though I was in the store for the fact I could not get a hold of anyone via the 1-800 over several days. She told me that she could call but it will take her just as long to get a hold of her higher ups. Frustrated and very much disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Quick.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were very quick and semi proffesional.

    I would recommend this to a friend