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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 4103 reviews

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  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

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76%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 4,103 reviews
  • Rated 5 out of 5 stars

    Install on dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, quick install. Cleaned up all the garbage. Well worth the money for ease of install and correct, seamless installation and use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    installation fine, delivery flawed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dryer came smashed in presumably by a fork lift, well over a week to get a new one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    terrible service-- zero stars or less

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the instal never happened. my set up had the gas line slightly out of reach of the connection hose that came w the install kit- i thought it was going to work but it would've been a stretch-- the. delivery man said i needed a 6 foot line to be safe-- which of course he didn't have and couldn't get - but i could-- at HOME DEPOT !! per his recommendation --- i asked him not to leave me the cable that wouldn't work as i did not want it if it did not work---- he was rude and insisted i had to take the cable that kept him from doing the install and i would 'just have to take it back to the store' . then to top things off they NEVER TOOK away the old dryer-- so i come home from work the day before Thanksgiving to two non- functional dryers. the old 'have it up and running for me' didn't happen , instead i spent thanksgiving weekend installing it myself and STILL have the old dryer sitting there-- would not bother with this service-- pay someone else or do it yourself. it's a hassle but at least they won't be rude to you and your family like my guy was to us.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cautious

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time and cautious. The delivered the new dryer, installed it and hauled out the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank God

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were quick had it all done in minutes it seemed

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cutting corners to get in and out faster.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs installed dryer. Works fine but found box with all NEW installations materials UNOPENED on the ground. They simply installed my new dryer leaving all old ducts etc. Cutting corners to get in and out faster.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery people can’t did their job and was super nice and explained the installation and answered any questions in had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arturo was very helpful In installing our dryer. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional guys and they where very helpful and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery was good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues on delivery, however installation did not happen. Not installers fault, hookups weren't ready for install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas Dryer Tools

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were required to purchase these tools with the purchase of our washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was nice and friendly and they took the time to install it correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the employees that installed my dryer where very professional and responsible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and install was 100% professional and was fully connect within an hour for my new LG waaher/dryer. Guys showed up on time and did a great job.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Could have been better

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have been better didn't replace some vent parts instead just left me the parts. Nice guys just in a hurry im sure. Also didn't tell me I needed extra stuff for steam option.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation for my new gas dryer. The installers did a really good job putting in my new dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was only one person to do the job and it didn’t make a difference it was a quick service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and was on time and very polite Cleaned up afterwards, left no mess

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dryer install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not hook up the steam kit the first time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just Don't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the following was discovered shortly after the "installers" left. Scratched the washer (based on behavioral ques, I suspect they knew it and tried to hide it, but can't know for sure). They crushed the dryer vent hose when positioning the dryer after hook up. Upon discovering this, I pulled the dryer back out, cut down the hose eliminating the crushed section and excess hose, to permit the dryer to be properly positioned and allow for maximum air flow/venting and not re-crushing the hose. This is Install 101, they failed. While moving the dryer to access and repair the crushed hose, the hose litterally fell off the points of connection at both the dryer and the wall, meaning they had barely slipped the hose over the "male" counter parts. They did not tighten the clamps on either end or use duct tape to secure the hose!!??? More 101 level incompetence. This was only the beginning of a saga that would ultimately become the single worst retail experience of my life.

    No, I would not recommend this to a friend