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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 4103 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 4,103 reviews
  • Rated 5 out of 5 stars

    very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great and recommended that I go with a longer gas line for safety reasons. Very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and professional

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed our washer also installed the dryer. Great and professional, thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Think again before skipping installation

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, and quality work. The installer was good in communication and got exactly what we asked.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you are with the guys at all times they'll be more careful the left a step print on my white wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, polite and worked fast. Also clean up afterward.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have been better. We had to have someone come back out and adjust it after the initial installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation Crew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best buy installation crew is the best. They are very commited, punctual, and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome installers! Fast, knowledgeable and friendly! So happy with our upgraded dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys were early and it was great. They were fast, clean and had a great conversations with them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installation went okay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have preferred they guys to be a little more friendly and take all the plastic off the machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came on time and inspected my kitchen area and laundry area. They I stalled every within 30 mins.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hook up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went great with my washer/dryer combo. Setup was fast and quick, took less than 10 minutes to hook up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr warren

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    again the geek squad did a great job installing this item.

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 1 out of 5 stars

    Horrible customer service install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought wrong hookup equipment, took 3 visits to get my washer and dryer installed in new house. And they were dented by the time they came back the 3rd time because the washer and dryer were finally installed but not level with each other.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item...great team on delivery and instalation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Optimo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente Service, they got on time, respectfully and well prepare

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great value added service to have the machine installed. the technician was very helpful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys told they couldn’t install because they didn’t have a converter for the size my gas pipe was.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Inexperienced Installation Techs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3rd party vendor who came to install the dryer and 4 way side vent kit did not know how to install the side vent kit correctly. It came apart shortly after the installation visit and I could not use the dryer due to excessive gas smell and cloths did not dry. Best Buy was going to send out the same company to repair the side vent kit but I told the vendor not to come because it was going to be the same tech's. They didn't know how to properly set up the side kit. My rating is based on the 3rd party vendor not Best Buy. The Sales Associate and customer service were more than helpful to assist me with the problem. I would rate the Best Buy employee's a 5 star. Probably will use my warranty and get a Best Buy or Maytag tech to install the side vent correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job guys are done!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well trained and quality installations and services are A+ . Well organized and quality work is great valuable asset.

    I would recommend this to a friend