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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 4103 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

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76%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 4,103 reviews
  • Rated 5 out of 5 stars

    Crme

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best installers and the nicest guys!!! Better than most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced both washer and dryer at the same time and the best buy crew did a great job taking care of the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas installer for dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic gas line install for purchase of dryer. Nothing special to note.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best set up installation service I came across in a long time. geek squad and this third party was very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was excellent. Timely manner and delivered the time expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! This is a basic model but I love it. It looks good in .y laundry room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys were great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you very much The team were very big on safety I truly appreciate in those tiring times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. On time and showed professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came and installed my appliance were so helpful, nice and quick!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible installers first time around

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers wouldn’t install because the gas valve was downstairs (although it was reachable). Also they said they smelled gas but there was no smell until they pulled the dryer away from the wall causing it to loosen. This was verified by my power company who came within 10 minutes of my call. All three installers contradicted each other and one was rude in the way he spoke to me. The next group who came out afterwards were great and did a quick and efficient job. I guess it depends on who ends up delivering your order.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT ORDER APPLIANCES ONLINE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Online ordering - FAIL ( No one reads what you write in the comments section of the order. They show up and then say can’t install it on any floor that is not the first and need 4 people. 4 man job they say need verbal confirmation for appointments , why have an online system then ) 2. Resheduling Appointment- FAIL ( 13days + 5days to install a fridge and washer dryer ? how are you still in business ? ) 3. Returns - FAIL ( System is so broken it processes return of appliances to billing instead of delivery address ) 4. In service appointment - FAIL ( Appointment window 12-4, your men show up at 9:00PM, after 3 phone calls to your call center. ) 5. Payment Refund - FAIL ( Returns only for items was refunded and services which you didnt provide another phone call with a 10 minute wait ) 6. Call center - FAIL ( minimum 2 transfers to talk to any one who can do something )

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi PublicService – I apologize for the poor service you’ve received on your recent dryer install. It sounds like you’ve had a bad experience every step of the way. Please give us a call at 1-800-GEEKSQUAD (1-800-433-5778) and well do our best to sort out any outstanding issues. Thank you very much for your feedback. We are constantly working to improve the service we offer, and your feedback helps is do that. I’m confident the next time you shop with us we’ll provide you with a superior experience.

  • Rated 5 out of 5 stars

    Good installation of my gas dryer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job of installing the dryer, after I told them how to do it correctly, for my space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome thank you!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable service. Knowledgeable and friendly team. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't mess with gas.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let the pros do it and they did it great when the Best Buy techs installed my new gas dryer. Easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job, performed leak check no leak noted , thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job guys!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great, courteous and helpful! They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good purchasr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gas dried really good so far . I will recomen to friends to biy from your store best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very convenient service to have since i didnt have to hassle with any item related so the guyys took care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & Courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guys called within the time frame they were suppose to and showed up on time. Very quick and courteous service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for your time. Give your installation a Raise & Bonus for their service.

    I would recommend this to a friend