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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 4103 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

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76%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 4,103 reviews
  • Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installers. Very professional . I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant service people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service lady was very professional, knowledgeable and friendly, answering all of my questions.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor installation...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earlier dryer had steam capability and so a cold water connection hookup existed. Installers unhooked the cold water connection (T junction), turned OFF the tap and left after installing the new dryer. When I turned washer ON, it gave an error saying water supply OFF. I turned ON the water tap and water was all over the laundry room due to unhooked T junction. A smart installer would take care of any loose ends. Also, dryer juts out compared to washer due to vent hose. Reported the issues and they sent a crew again that could not even speak English. Took pictures and said nothing can be done. Earlier dryer was larger in size than the new one and was installed flushed with the washer. Installation was done by "Extended network" and was very poor.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hello BobS – Thanks for taking he time to share your feedback on your recent service. I apologize that it wasn’t of the high quality you’ve come to expect from Best Buy. If you have any outstanding concerns, I invite you to give us a call at (800) GEEKSQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job installing the dryer. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend the gas dryer installation. The professionals will do a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers were quick and efficient on time and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was installed and looks great guys did is good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers called ahead, arrived on time, and knew what they were doing. Everything I wanted!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys was stand up gentlemen. Fast but yet took care of their responsibilities.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy didn’t install my gas dryer bc they claimed I didn’t have the right hookup. So had to put new dryer in my garage and I called a plumber to get the correct hookup...turns out there was no problem with the line...Best Buy just didn’t have the right connection...so called Best Buy to come back and reinstall my dryer and take old one away...well they only made appointment to take old one away bc the men who came the first time wrote on the work order it was installed...long story short...it’s been a month and still waiting for Best Buy to install my dryer. Best part of this is I’m supposedly an elite member....I guess whatever that means

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Guys

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great and did a great job. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No other way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived right on time removed the old unit and installed the new. Very helpful would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation done in minimal amount of time and area kept clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation and delivery.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men that delivered and set up my dryer were very professional. I would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job and the workers were great. No issues whatsoever.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed to get 3 dryers....1st 2 had problems all ok now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent workmanship, hard working, very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick & professional install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install crew was efficient, friendly, concerned about my safety

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and nice to do when it is available easy and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were professional and they cleaned up after themselves

    I would recommend this to a friend