Customer Ratings & Reviews
- SKU:
- 5246503
Customer reviews
Rating 3.9 out of 5 stars with 4103 reviews
(4,103 customer reviews)Rating by feature
- Service3.9
Rating 3.9 out of 5 stars
- Professionalism4.0
Rating 4.0 out of 5 stars
- Expertise3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Poor Installation experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad experience dealing with the installer - He ended up using semi rigid vent hose that even fit into the room.. he couldn't use a flexible vent as it would void warrant ..
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer did not put the supplied clamp on the back of the dryer and when the machine was started the hose connector blew right off the back of the dryer.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Bgguy63 – I apologize for this oversight in your dryer installation. I hope that nothing was damaged. If there was any damage, or if there are any other outstanding issues, please call us at 1-800-GEEKSQUAD (1-800-433-5778) and we’ll see if we can get everything completed for you.
Rated 1 out of 5 stars
Didn’t ask if I wanted the door switched
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer left with the dryer running and told me to let it finish the cycle. After he left, I opened the dryer, and the door swings the wrong way. Not happy.
No, I would not recommend this to a friendRated 1 out of 5 stars
Samsung Dryer installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery people forget the installation parts. Told me thy COULD NOT install. So I did it myself. I paid for this as well.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not use the new pipe
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer used a 20 yr old pipe instead of replacing it with the new one which lead to gas leak
No, I would not recommend this to a friendRated 1 out of 5 stars
Never buy from best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery team is horrible. Broke my door...never fixed it
I would recommend this to a friendRated 1 out of 5 stars
Never was install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Semi-Rigid Dryer Vent Kit never was install and they didn't even gave me credit for it Installer took it with him. This installation was for 90 years old men...
No, I would not recommend this to a friendRated 1 out of 5 stars
Incompetent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy installers know how to do 2 thing and come with only the tools to do that install. Had to hire a plumber with 2 pipe wrenches to do the 2 minute job.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi snips9203 – I’m sorry that we weren’t able to get your dryer installed. Sometimes local regulations require special licenses to perform certain work, and for that reason sometimes a third party is needed to complete an install. If you need a Geek Squad Agent to come back out to finish up the install after the plumber finishes, please give us a call at 1-800-GEEKSQUAD (1-800-433-5778)
Rated 1 out of 5 stars
Poor attitude from installers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got upset cause I wanted the door to open to the left instead of right salesperson didn’t put it on the delivery instructions
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer wasn’t connect nor did the delivery wear mask when entering my home. Very unhappy that I paid for a service that was done.
No, I would not recommend this to a friendRated 1 out of 5 stars
don't do it. just go with other vendors.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely terrible. didn't know i need side vent, didn't know you don't have side vent but still sold me the installation.
No, I would not recommend this to a friendRated 1 out of 5 stars
Took three tries to install the dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When dryer was installed took three weeks to finally get one that worked properly. Delivery service poor product, store, managers and sales staff were great.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not install
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We did not install because we find out the washer is broken
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst - defective products - nightmares!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful experience - never again - thecworst.. cannot belicve no quality control..
No, I would not recommend this to a friendRated 1 out of 5 stars
Dryer installtion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery person refused to use the new dryer vent Enoch I was told I absolutely needed got the dryer to ne hooked up.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They wouldn’t install my dryer. I had to pay to have it done.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who tried to install gas hook up did not bring proper parts. I had to have someone else install. Although I ordered a new dryer vent one was not delivered.
No, I would not recommend this to a friendRated 1 out of 5 stars
Pathetic installation service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pathetic installation done. I had to redo it myself again as they had not installed exhaust vent properly.
No, I would not recommend this to a friendRated 1 out of 5 stars
Mask? Nope.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery team showed up without using proper PPE. When you are delivering into someone home at TRY to put a mask on. Not good.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers did a poor job hooking up the exhaust tube. Its is crimped and failed inspection
No, I would not recommend this to a friend