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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 4103 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

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76%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 4,103 reviews
  • Rated 1 out of 5 stars

    Not respond.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not recommended with this Poor service. Not responsible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Install tech did not install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for gas dryer to be installed, but tech did not install. I’ve been getting the run around and Bestbuy has not returned my money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poorservice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer not installed he left in the garrage and took my old one called multiple times no one picking up calls

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dryer was not installed by delivery installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not install gas dryer because of code restrictions. I would recommend this dryer but it would have to be installed by another party.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Polite men

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were polite, but ignored my request to replace whole installation kit. I was left with half a dirty dryer vent. Unexceptible!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst service ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't bother. Hire a plumber instead. Ended costing my time and headache dealing with the installer and Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    3 attempts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an absolute mess and each installer blamed the other, as to why it was wrong, ahain thanks to Katie for making everything right!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Property damage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Property damaged during installation. Problem not resolved yet!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst delivery experiences I've ever had. Bestbuy needs to screen these guys before sending them onroad. I'll never use them again!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No more best buy for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    company called with a installation window but never showed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to install ourselves. Not refunded. Canceled delivery while we were here waiting for it. No washer or dry. Poor customer service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been more then two months now, and the machines still didn’t set up correctly yet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dryer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer would not install because he said I needed an adaptor for gas line. When purchased I was told they have everything they need on the truck..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not helpful on anything that's not 100% normal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not helpful at all, wound up having to have a friend install

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    drdyer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Person who will do the unistallation and re instalation nver arrived

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn't have the right tools or parts to connect the dryer so I had to hire someone else

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely horrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the worst costomer service I have ever experienced. Will never buy anything from Bestbuy. Just awful.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    APOLOGY?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO SHOW NO APOLOGY - THEY JUST DID NOT EVEN TURN UP AND KEPT ME WAITING FOR 5 HOURS

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bull guano installation

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers damaged the venting and i had to wait additional time for another appointment to reinstall

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery people seemed to know that they would not be able to install dryer.

    No, I would not recommend this to a friend