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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 4103 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 4,103 reviews
  • Rated 1 out of 5 stars

    Best Buy very unprofessional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would not install even though paid for installation

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Professional Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 4 (four visits) to install my washer and dryer. The sales floor manager had to request real appliance installers to finish the job.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Install Never Completed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never completed. Guys came to do install. Left after 10 minutes. Said they’d have to come back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Brought damaged dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A damaged dryer was delivered, they installed it until replacement could be delivered. We waited a long time for replacement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Appliance delivery / install

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and refused to connect. Didn't even haul away m\the old dryer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not want to install dryer due to the area being small and tight. The dryer just fit but they didn’t want to do it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Poor Delivery Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Poor Service - Took 4 attempts to delivery my machine! Hold B Best Buy to very tight leash!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They refused to install made up some lies I don’t recommend Best Buy installers

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor service, careless installation and damaged walls, floors.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lazy lying geek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know if the dryer works since your installer never showed up toinstall it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Subhash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat Buy messed up delivery and installation. Best Buy Springfield is accountable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wouldn't install and I never recoeved refund for install or gas line, or vent kit

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Delivery men didn’t do complete job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have a SECOND SERVICEMAN come out to complete the hookup of the new dryer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service & follow up

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never installed this item nor have you issued the refund for this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Service Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst service ever. Will never use Best Buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total Tech failure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two different installers. Neither hooked it up to exterior vent.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation couldn't be done by workers. Had to have another company install machine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In correct installation They brought wrong parts. LG says your installation is incorrect

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t help at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t help at all cause supposedly an issue; I’m disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gas Dryer installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men refused to install the dryer. They said the vent connector was loose.

    No, I would not recommend this to a friend