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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 4103 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

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76%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 4,103 reviews
  • Rated 1 out of 5 stars

    Samsung Dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible response to fix an issue with a new installation

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    UPSETTING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was overcharged by over $150 for this!!!! Complained and nothing has been done. Called corporate and STILL NOTHING!

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hello kayala – We never want to overcharge someone for a service we perform. Please reach out to us at your local Best Buy if the purchase was made there, or give us a call at (888) BESTBUY or (888) 237-8289 if the purchase was online so we can dig in to this for you and try to find a solution.

  • Rated 1 out of 5 stars

    Disapppinted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My shut off valve was not located in the correct place, they could not hook up, I had to have someone else in for that.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hello Momof3 – It sounds like there may be some local regulations in your area about working with gas valves that require a special license. Thank you very much for your feedback on this, we truly appreciate it. If you need to reschedule someone to come back out to your home, please give us a call at 1-800-GEEKSQUAD (1-800-433-5778).

  • Rated 1 out of 5 stars

    Worst experience Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the worst experience i have ever had with these installers

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do what is easiest for them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poorly Rated in and out and on too the next . Not taking the customer into consideration.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installation Fail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buys Installation is never successful. It's always something. Had to have a friend install it for me in the end.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid extra for tbe dryer to be i stalled and the guy didnt even do it he was completely incompetant and unprofessional

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer couldn’t do it he didn’t even try I would not recommend had to get someone else to do that job

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not in installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my dryer was delivered but because the wrong stacking kit was delivered... the dryer did not get installed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never completed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery staff had no clue how to hook up a gas dryer. Had to do it myself. Waste of time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didnt want to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was told they dont go in craw spaces and they wouldnt hook up to vinyl exhaust hose

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not hooked up right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were supposed to yo hook it up with the dryer vent out the top of the house and it was out down low

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wear are my parts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not leave my hook up parts. For futher installation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd Party Install was not done correctly. Would rather see Geek Squad install it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They littlest only brought it up stairs and didn’t install ISH. APPRENTLY THEY ARE AFRAID TO USE TOOLS.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service sucked. Didn't get my product installed and got my money back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Your guys did not install my dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is no review they did not install the dryer I had to do it myself thanks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not set it up, someone else did. I need my refund back, please.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They scratched my floor and I am still trying to resolve this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not installed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They couldn’t install please refund my money for installation !

    I would recommend this to a friend