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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 4092 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 4,092 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with installation services everything is working to its full potential.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    guy did a great job installing everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it's worth the price of best buy's overpriced hose and installation kits to get the "free" installation service for laundry appliances. For this gas installation though, he didn't have the basic tools needed. I had to run to home depot to buy a pipe wrench because he didn't have one with him that day and I didn't want to reschedule.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Used this service before

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I end up not using their installation services, as my contractor did it after he finished the remodeling. But I ve used this service in the past and all went well, techs are pretty knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Dryer Install

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic! This was not an easy install as it had to go in the basement with a couple narrow entrance ways. The guys were awesome and got the items installed with no issues and everything is working great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I payed $79.00 to change the door from right to lift. I been told when I bought the dryer its free

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product for a fair price!! Works great so far!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good item overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good install team on scene. fast and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, works great and we use it every day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank you!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with the installation crew as they performed the work very quickly and the dryer works perfectly. They installed the gas connection for us as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent & I have been using it for a month now

    I would recommend this to a friend
  • Cons mentioned:
    Gas leak

    Rated 3 out of 5 stars

    Samsung Gas Dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer would only get semi warm, which caused difficulty drying clothes. Called Best Buy and they are replacing the dryer. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my dryer has a sanitizer option and they didn't even hook up a water line to the unit. I ended up exchanging the unit and the other installer brought it to my attention that it was needed. He did attempt to hook up the vent properly and taped it up but unfortunately it still did not stay in place. the next installer found the notches and hooked it up properly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new dryer, it does everything that I need it to do

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Installers were friendly & professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation when well as expected. Dryer perform well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Installation was successful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works as expected so far. No problems detected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation is why Best Buy got the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another vender didn't have the home installation option, so we ordered from Best Buy. The crew did a good job - in and out with no fuss or drama.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A to Z appliance installers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A to Z installers were excellent! Left full review for my dishwasher install. Phil and team were great! Highly recommend getting the install when you purchase your appliance!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Positive experience, but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up earlier than the appointment window, which would be great except I was at work and had planned my day around the appointment. Did track some dirt in and out of the house. But they did the installation part really well, no drama and very professional in that way. Would definitely recommend, but there is room for improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation and delivery experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, I had bought this model of dryer but the initial installer didn't install the dryer properly so none of my clothes would dry. I had purchased the best buy total tech membership so I called them and they replaced my old dryer with a new one of the same model. The second installation company was very professional and did a great job installing the dryer properly. They were good about communication and answered all of our questions. Would highly recommend getting your appliances installed by Best Buy contractors in case such mishaps happen, then they fix them rather quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    very helpful installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my contractors who never show up when scheduled and install incorrectly, Best Buy installers were a miracle. On time, pleasant, efficient. I love the notifications indicating when installers will arrive. Dryer works, what more to say?

    I would recommend this to a friend