Customer Ratings & Reviews

Extremely satisfied with installation services everything is working to its full potential.

I guess it's worth the price of best buy's overpriced hose and installation kits to get the "free" installation service for laundry appliances. For this gas installation though, he didn't have the basic tools needed. I had to run to home depot to buy a pipe wrench because he didn't have one with him that day and I didn't want to reschedule.

I end up not using their installation services, as my contractor did it after he finished the remodeling. But I ve used this service in the past and all went well, techs are pretty knowledgeable.

Absolutely fantastic! This was not an easy install as it had to go in the basement with a couple narrow entrance ways. The guys were awesome and got the items installed with no issues and everything is working great.

I payed $79.00 to change the door from right to lift. I been told when I bought the dryer its free

Nice product for a fair price!! Works great so far!!

good install team on scene. fast and professional.

Good product, works great and we use it every day.

very satisfied with the installation crew as they performed the work very quickly and the dryer works perfectly. They installed the gas connection for us as well.

Works excellent & I have been using it for a month now

Dryer would only get semi warm, which caused difficulty drying clothes. Called Best Buy and they are replacing the dryer. Thank you Best Buy!

my dryer has a sanitizer option and they didn't even hook up a water line to the unit. I ended up exchanging the unit and the other installer brought it to my attention that it was needed. He did attempt to hook up the vent properly and taped it up but unfortunately it still did not stay in place. the next installer found the notches and hooked it up properly.

I love my new dryer, it does everything that I need it to do

Installation when well as expected. Dryer perform well

The product works as expected so far. No problems detected.

Another vender didn't have the home installation option, so we ordered from Best Buy. The crew did a good job - in and out with no fuss or drama.

A to Z installers were excellent! Left full review for my dishwasher install. Phil and team were great! Highly recommend getting the install when you purchase your appliance!

Showed up earlier than the appointment window, which would be great except I was at work and had planned my day around the appointment. Did track some dirt in and out of the house. But they did the installation part really well, no drama and very professional in that way. Would definitely recommend, but there is room for improvement.

Initially, I had bought this model of dryer but the initial installer didn't install the dryer properly so none of my clothes would dry. I had purchased the best buy total tech membership so I called them and they replaced my old dryer with a new one of the same model. The second installation company was very professional and did a great job installing the dryer properly. They were good about communication and answered all of our questions. Would highly recommend getting your appliances installed by Best Buy contractors in case such mishaps happen, then they fix them rather quickly!

Compared to my contractors who never show up when scheduled and install incorrectly, Best Buy installers were a miracle. On time, pleasant, efficient. I love the notifications indicating when installers will arrive. Dryer works, what more to say?