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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 4097 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 4,097 reviews
  • Rated 4 out of 5 stars

    Gas dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time Changing the orifice from natural gas to propane was not to difficult

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for non-licensed installation and easy hookup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pro install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were quick and professional. Everything is working fine. They were clean and efficient, they were done in no time. No issues would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional gas dryer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sure saved a lot of extra effort and frustration to have the dryer delivered and installed professionally and they took the old one away. Priceless!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and painless. I would highly recommend this service to anyone not comfortable with installing a dryer themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have magic hands. Everything was finished fast and safely.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Took 3 tries to get it finally installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like Best Buy but the customer service must vary by day or something because it took us 3 times for the dryer to finally get installed. The first 2 times we got wrong information so our dryer couldn't get installed. The 3rd time it was finally installed although the installer wasn't the friendliest. But what mattered at that point was to just get our dryer up and running. We were desperate to have dry clothes!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great services and products.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a little extra time to received but both Washer and Dryer are working perfectly and great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job on the install, but my house didn't have a gas shut off valve. They aren't allowed to install the dryer without one. So I had to install that which took a few days.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good crew members, helpful and understanding, on time arrived and did how i wanted to be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jermaine is the Man!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did they have this installed in two shakes of a lambs tail, but Jermaine brought it to my attention that the dryer door opened the wrong way. I told him I had mentioned it would open the wrong way in the store, and he said, “no problem.” It was not written on the work order, but he switched it around with no complaints, and no whining. I was so glad he brought it up because I would not have noticed it until after they left. THANK YOU, JERMAINE!!! You’re a man who should teach great customer service classes!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instalation was done in a fast and efficient way ,great customer service as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great professional installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was excellent! The servicemen were professional and left the laundry area neat and tidy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Jose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went out of their way to make sure everything was solidly installed and made sure it was running fine.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician arrived on time and was very professional. He was in and out in 30 minutes. I am very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good installation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers did a great job. They were efficient and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Quick Time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and Easy, crew was on time. Removed old Dryer and helped to install new Dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very professional and careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team were very careful, courteous, and professional, improving the existing vent configuration and improving the gas connection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Done right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional install, made sure that everything was done right and level and test run.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a very professional and speedy installation.

    I would recommend this to a friend