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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 4103 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

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76%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 4,103 reviews
  • Rated 5 out of 5 stars

    new washer and dryer for Mom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation with easy to set up was able to walk into Best Buy and within 30 minutes out very little research was done considering everything was quickly ready and available with great representation at the store that I bought this pair of washer and dryer old washer and dryer were taken away inexpensively at a third of the cost that it would take a private contractor to do so again seamless professional informative my mom is satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    pricey

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy installation , works grate, price also manageable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Side vent hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was no an ordinary install because the vent pipe had to be changed to a side vent. Install went fine. Dryer works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with Best Buy. I definitely would return to buy something else.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect install of the dry, vent & gas line. Had to come back a second time to install the water line for the dryer steam system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service polite would recommend this service to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    quick and east

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were quick to install and very professional toO!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall service The team was friendly, punctual and quick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3 party install and delucery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks who came to install were goid except for first ones whom should of called customer service for us

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great installation!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad definitely know what they're doing. Installation was quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install second time around. Quick and perfect job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service, recommended to everyone to purchase appliance with installation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not install my dryer and had to have a friend install. I was not present when delivered but do not buy the excuse. Said I could have rescheduled install after I bought a part but was without dryer for days already. If I didn't have a great past with Best Buy would have given 1 star but I believe this will be a one time bad review and would still recommend their services.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good delivery

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issue with install and product worked. Hooked up the dryer before leaving too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RJ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that delivered my new LG gas dryer were courteous and handled my dryer with care. They installed the extra long gas line cable I provided and once they connected the dryer, they did a test of my dryer to make sure it was operating correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 3 out of 5 stars

    Very professional and hassle free installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional an hassle free installation, the old dryer and washer were taken away

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient install.. they were in and out in 10 min

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered and hooked up the dryer in a relatively quick time. They did leave dirty finger prints on the wall, but they wiped right off. No real complaints here.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Classic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that delivered was very professional and very nice they did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer and dryer for household use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only the delivery and installation took time (more than a month) due to COVID-19 but It was perfectly done once they guys come in.

    I would recommend this to a friend