Customer Ratings & Reviews

My appointment window was 9am-1pm, but agents didn't show up until The agents came late at almost 2:20pm-2:30pm after I called the service twice. They came in, checked the way to basement and asked me to remove the one door above stairs and light( there is enough room downstairs they just need to bend a little bit but they don't want). I finished then within 5 mins. Then they told me they can't get items in so asked me to remove another basement door. I took about 5-10mins to removed it as they asked so they can move them into the room. After it was done. But they told me they need to leave no matter how I asked them to finish the job. I totally took about less than 10-15mins to do what them asked. But they ran away and leave me no choice to have the machines outside of our home. They left at 3pm which stayed around 30mins. They kept saying they stayed 1hr but I told him I have record. He didn't care and just left without look at me. I removed 2 doors and light but they didn't even use the stairs(i told one guy they can use another way) they asked and didn't install at all but left my washer and dryer outside of the house. Such horrible service team I've ever see which can't be trusted. I want to ask my money back. Don't use their installation services! They just don't want to do the work!! I will never use their installation services anymore! You will see such a bad experience and get nothing!

It is good, the people were nice and helpful!!!!!!

They were professional and fast. Installed gas dryer fast.

The men who installed the dryer were pleasant and knowledgeable. I would recommend this installation service

Washer and dryer were installed quickly and efficiently. Happy with it

Installation team were professional and on time. Would recommend them.

Install went great ! Installation Tech's did a good job !!!!

The install went well. The only disappointment was the installers claimed some parts they purchased at Home Depot were required to complete. Still not sure if that was a true claim, but the overall out of pocket cost was minimal. Just in hindsight seemed unusual, thus the reduction of 2 stars.

Team of installers were quick and much more efficient than I could do it.

The installation was quick and hastle free. Would recommend to anyone.

Great job installing; very nice and professional guys! Thank you!

We finally found my new dryer at Best Buy. Purchasing went well and got a good delivery date and time.

The guys who installed our appliances were awesome helpful clean and fast

Knowledgeable servicemen performing installation quickly and efficiently. Courteous.

Guys were great & were in & out! Double checked everything!

Installation was beyond amazing!! Highly recommend using Best Buy for installation!!

Best Buy did a great job installing my machine. Thank you!!

Great people very professional, and they show on time. great experience

Had the Geek Squad tem on time, installation was quick and smooth

Guys came in on time, did the job, explained operation to me, all good!