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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 4103 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

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76%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 4,103 reviews
  • Rated 3 out of 5 stars

    Guys brought the dryer into the house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a couple days we could smell gas near the dryer. Best Buy couldn’t get anyone out for a week. We called the Gas Co. they came out ASAP and identified a loose fitting. Appreciate someone providing exceptional service ( not Best Buy).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy going

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and effeiecent when it came to delivery and services for install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy installers were awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys rock. They came in to deliver the washer and dryer while we were still moving into our new home and worked seamlessly among myself and others moving in furniture - it was like they were part of the family, deftly moving in and around all of the boxes and furniture to install this upstairs in the washroom. Great job guys!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Never again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The review is for the installation. It was a nightmare and a shame because I typically buy all my appliances from Best Buy. This will be the last time. 1st install the guys didn't have a part on the truck so I had to reschedule; 2nd time the guys said he was right down the street then never showed or called to say he was now not coming; tried a 3rd time; finally on the 4th (and a week and half later) a guy with a really bad attitude showed up. Dryer itself is great!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert installation. Carried it upstairs without damage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installers need to know the product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install guys did not know it was a stackable Washer and Dryer and at first left them side by side. I would not use those installers again or get them educated.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installing the units for my mom was very quick and efficient

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quick, Not Elegant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers got the washer and dryer installed quickly. They did not put effort into tidying up the connections or seeing that the space was used efficiently, so that the washer and dryer could sit back as far as possible. That's especially important when appliances are deeper than usual.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    crew came and installed the appliance and everything worked as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT GUYS!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GUYS KNEW WHAT THEY WERE DOING! EVEN REVERSED THE DOOR FOR MY WIFES CONVENEANCE! HAD A LITTLE PROBLEM WITH THE FIRST INSTALL AS THE GAS SHUT OFF WAS TO FAR FROM THE DRYER.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gas Dryer Installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tools were in excellent condition to be used on the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality install. Happy with the service install. Polite installers

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Smooth Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth delivery, easy hook up and worked fast to install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wold recommended personal very professionals and helpful

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Leaky Gas connection...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with the way the guys moved the dryer up the stairs and into place. My only problem, which is a Very Important step, is that they didn't check their gas hookup connections. A couple days after they left I started smelling gas in the laundry room. I pulled out the dryer and sprayed soapy water on the connections, to find bubbles where the gas adapter connects to the dryer gas pipe threads. I removed the adapter and applied Teflon tape around the threads which solved the problem. I think they should be required to check their connections with spray before leaving. A definite Safety Issue!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional & Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a nice clean & quick job. Checked it all out for leaks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool Gas Dryer Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional Installation of my new gas dryer went great. Set up and delivery perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    new?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to buy new pipes for the hook up and everything works good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geeks rule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly, great service. The install was quick and painless.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job getting the dryer in and operating.

    I would recommend this to a friend