Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 4103 reviews

Rating Filter

Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 4,103 reviews
  • Rated 5 out of 5 stars

    kind technicians

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians, polite, respected my property!! They were kind and helped me with my doubts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation pros

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and technicians knowlegeable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional with great customer service and on time with there appointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and delivery was fast and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great servics

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would purchase the item again people here sre really helpfull

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Third try was a charm

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took three tries to install properly. Installers did not want to follow manufacturer printed materials. (Level it both side to side AND front to back). Third team was pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for all your help with assembling the washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ Service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, professional, clean and tidy, polite, honest. The delivery and installation couldn't have gone any smoother.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wasted time and money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had BB guys out to install drier. When they arrived they said they couldn't install it as a plumber was needed to add a shut off valve that was closer. Spent hundreds on a plumber to cone out only to be told that the shut off valve for the gas was in fact close enough. Waste of money... thanks BB guys. Subsequently delayed the install for a week while we had to then rebook delivery and install

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice attitude and very professional.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer’s were polite and nice.. They knew their job very well..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great experience. Technicians came exactly on time. They were courteous and knowledgeable. They also got the work done in an unexpectedly short period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is a Best Buy Company

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service and the attention that was given to me, very professional. Thank you,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still great service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt do the installation. They needed a part ,and ince the part was ordered my brother installed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers delivered and installed a gas dryer. They were done within 30 minutes. That included taking out the old one and unboxed the news one and installed all the hoses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed my dryer were very professional, wore masks, and shoe protectors. They had to change it to side venting and did it quickly. Very friendly and.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. It was right before the Holidays, so crazy times. The only complaint is the left a slight mess outside my door. The problem is I live in a condo and the HOA didn’t like that. I cleaned the mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy contracted service people provide excellent service, were polite, helpful, answered questions and even returned and replace and item for me that was not working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installers.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did an excellent job. Arrived on time and left sight clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Installation

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technicians who installed and hooked up my new dryer were courteous and professional. Delivery and hook-up was done safely and without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance Set up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with the setup service they were professional and skillful with my setup! I’m very happy that I made this purchase! Awesome job tech team!

    I would recommend this to a friend