Customer Ratings & Reviews

The install team was on time. Were very professional. Cleaned up after they were done. Also answered any question I asked.

The installation went very smooth and quick. The persons who came were very friendly and know how to do their job properly.

The installation went very well. The installers were knowledgeable and completed the task quickly.

When our installers initially came out, they couldn't complete the install BC the gas entered behind the range via a flex-line from the basement, apparently not up to code (can't cross a barrier like the floor with a flex line). That's all fine, and I appreciate that info. They left the range per our request, and we subsequently fixed had a plumber run a hard pipe to fix the problem and then tried to reschedule the install. - Couldn't reschedule online BC the system still showed it "in transit" (it was literally in our garage) - Online help couldn't schedule it BC the system showed it in-transit - Online reps didn't follow-up and said I'd have to call - I called and they said they had to escalate BC the system wouldn't let them change anything - The system eventually changed to "delivered", but the reps via chat, phone or online couldn't reschedule the install. They suggested going into a physical store who could definitely do it - I went into a store and the mgr couldn't schedule the install BC he couldn't add the service to the "installation service" and the actual item showed "delivered" now. He phoned the district mgr who was to get things scheduled - District mgr only called one of our 2 numbers and decided to schedule without talking to us first. The time was good enough so we kept it.. YAY! Getting installed finally. - When the local installation scheduler called me to confirm the scheduling, I noted "they took a photo of the electrical hookup. Just make sure they know to have the 3-wire connector, not 4-wire.. they should know this." To which she replied "they won't have any connectors with them... you need to get that yourself." The installation service clearly stated it included ALL parts and labor to install the product. They would have arrived and again not been able to install?! I had to go to the store again myself; they didn't have the cable and wanted me to run to other stores to get it BC the installation system didn't properly add the needed cable to the order. Ultimately, they go the local installation company to grab the cable, the installation happened, and we're good now. *whew* Long answer -- if you're going to buy an appliance and schedule installation, I ONLY recommend doing so in a store where they can make sure things get set up properly with everything you need. After all that, they didn't even offer any compensation for our troubles. Really can't recommend the installation service after the ordeal.

The guys came in, quickly removed the old and installed the new. Tested the gas line for leaks, checked the level of the stove, made sure it was working properly and showed me how to use my new stove features. They were very polite and knowledgeable and I would highly recommend this to a friend.

Stove has been great so far. I really like the power burner on the front right. Installers were quick and super friendly.

The installers from Quality Kitchen notified me prior to arrival and Jonathan was very efficient in disconnecting and connecting the new gas range. Also, gave us some time in between to clean behind the stove.

Install went well. Professional and courteous. I had to make changes to gas line i had installed, but that was not an installer issue.

Top notch installation! Great professionalism and manners, made sure it worked before they left and didn’t leave my house a mess like some installers. Great experience

The delivery and installation crew were excellent. Showed up on time, removed the old stove quickly and put in the new stove using my new gas line for the first time. All burners were checked for efficient operation and I got a functional run though before the crew left. A top notch experience!

Service men were punctual, courteous and knowledgeable. Very pleasant and well mannered. The install and removal was fast and without incident. Before they left they tested the stove and made sure all features were working properly.

Bob & Andy did a great job, no problems with the install

stove went in with a breeze, no muss no fuss. They knew what they were doing

Great experience! The tech. was professional and friendly! My new oven was up and running quickly!

The installers did a wonderful job of installing the stove. They were efficient, neat and proper social distancing was maintained. They informed me that the had to change the connection because it did not meet code. That was fine. They also said that I owed them for the permit. That was unanticipated. I asked the salesperson if the permit was included in the cost of the installation. He assured me that it was. That was an unexpected extra charge of $94.

Arrived when indicated on call quickly promptly and professionally installed the stove. Excellent experience! The technician performed the installation solo and should be commended for his excellent work!

The installers were very careful upon removing our old range as well as installing the new one. My only dismay is they did not review the operations of the range as I would have thought.

The crew was great. Very polite and professional. They were in and out real quick .

Fantastic job done by this installer on a tricky install. Clean and professional job at a reasonable price. Stove was leveled and they did a thorough job walking me through the basics on operating.

The 2 gentlemen who came to remove our old stove and install our new one were GREAT!!!! The were knowledgeable, friendly and efficient!! I would highly recommend them to anyone!!