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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1944 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,944 reviews
  • Rated 5 out of 5 stars

    Would definitely buy appliances from bestbuy again

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely buy appliances from bestbuy again. The installations are basically free except for the hardwares that cost pennies and gas units have a small fee. Its cheaper than my plumbers or movers bringing the units into the house. They moved 2 washers and dryers from the garage to the 1st and second floor around these tight circular stairs with no damage. Best of all, I purchased whole house appliances 1.5 years ahead of time for a new construction and was able to schedule the installation 1.5 years after the purchase. 1 fridge 1 range, 2 washers, 2 dryers, 2 dishwashers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy is the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is about the fifth appliance I’ve bought from Best Buy. The price is always the lowest including on this gas range. The installation was on time and perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I apologize for forgetting the technician and his assistant's names. They were fantastic. Highly knowledgeable and professional. Both had great people skills as well. Very comfortable having them in my house. Could not be more pleased with their skill and knowledge level.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Friendly and efficient.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time, worked quickly to hook up the range, and showed me how to operate the digital menu.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Total Tech Support & Installation package and couldn’t be more pleased. Our delivery and installation was done by “On Par Installation, Inc”. We received notices the day before and the day of our appointment, even a call that they were ahead of schedule asking if okay to come early. Our installers were Alex and Ramon. They were amazing. Totally coordinated, efficient, neat and clean. They also explained select features of our new appliances. They were professional and polite. It took about 2 1/2 hours to remove old, install new, connect, test and demo. They went the extra step to remove doors even where there was clearance but close. Very respectful of us and our home. These guys were very efficient. I joke that they could have cut the boxes open, unpackaged, installed and connected appliances while blindfolded. Highly, highly recommended. This company is a keeper.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Excellent installation!!! Thank You Tim & John!!! Especially for taking the time to share SAFETY, using gas stove!!! You both were very helpful, patient & kind!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy Install at it's finest!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company Best Buy contracts with is top notch! Both installers were polite, helpful, clean and very thorough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very careful, super nice, and did a good job. Checked connections and tested the appliance. Only issue was they had difficulty pushing the range up to the wall. I suggested they raise it up on the adjustable legs so the rear gas connection would fit into the allowed space. It fit! I think they need a little bit more experience but overall a fine job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery Service and Install of Stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation and removal of my old stove was a great experience. They were on time, careful when removing the old stove and bringing in a new one into the house. The hook up with brief, they were in and out, handled with white glove service. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worry fee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was worry free .professional and knowledgeable. Not messy and finished quickly. Everything works great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    nice guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    install tech was delayed due to distance between two jobs, but he showed up the evening of the appt and had the range up and working within 15 mins. very knowledgeable guy!

    I would recommend this to a friend
  • Pros mentioned:
    Burner performance

    Rated 5 out of 5 stars

    My Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation crew did an excellent job. Programmed the clock, and tested the Oven to make sure everything was working as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dual-fuel range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent high-rated product. Excellent BestBuy installation service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional Service by the same Team already installing other devices. My wife and me got introduction in device functions including very helpful hints. Very hospitable Service Employee Eduardo and his Team Member! Customer friendly with best skills and expertise. Kudos.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    FUSSYSHOPPERS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RICH AND HIS ASSISTANT WERE TOTALLY AMAZING FROM PROMPT ARRIVAL (ACTUALLY EARLY), TO REMOVAL OF OLD UNIT, AND NEW INSTALLATION EFFICIENTLY AND QUICKLY. VERY KNOWLEDGEABLE TEAM. TOTALLY SATISFYING EXPERIENCE.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Did an adequate job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pretty food installatiok but didn't provide much guidance on how to make things more esthetically pleasing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Excellent installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of our new Washer went great. The team was very professional and on time for the install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job of installing oven and were very careful with the flooring and the oven.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were efficient and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    love my stove!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great techs, works Great, I love this stove. Install went fine. Didn't know I needed a gas valve. They had one. Maryland is just full of surprises.

    I would recommend this to a friend