Customer Ratings & Reviews

works great installed in minutes ...................................................................

Installation was quick and professional and installers followed all CDC guidelines.

Best Buy completely botched the delivery and smart wifi connection on three kitchen appliances. Horrible customer service! They were not going to deliver the dishwasher even though they had it in stock on the day of my delivery. Best Buy said they did not have it until I complained. First they said on the phone the day of the delivery, "its first come first serve." Well, I paid for it over 5 weeks ago". Suddenly it turned up. They delivered it several hours late and the delivery guy comained to me multiple times that "he was not happy about this" as he had to go back at the end of his day to pick it up and deliver it. The customer service people do not listen and hang up on you. I've spent over $5500 on appliances here. In the store, they guys were great. After that, its all offshore people who made a huge mess, hang up and cold transfer when they do not want to fix difficult issues that Best Buy created! When I tried to get Geek Squad support, it was no where to be found. When I called and asked, "can you tell me what your installed yesterday" they said no, it looks like its still on order". Michael set up return orders and initiated refunds when I am not returning anything. I will never shop here again and will most likely initiate a law suit if not compensated. (Reps in the last 24 hrs, almost an entire business day in phone calls: David, Jade, Jasmine, Michael, Evelyn, Kristina)

These guys were on time, fast, and efficient. Also very friendly.

Love that the professional hooked up my stove . I love it.

They were timely and professional. Set up stove efficiently.

We had the microwave and range installed on the same day for ease of installation and since the microwave would serve as the range fan. You would think that this would be coordinated, but it was not. The gas range people had to spend a half hour waiting for the Geek Squad to install the microwave before they could begin their work.

Only one complaint overall good service. I'm enjoying it

Like the size and happy that it works with my computer and Apple watch

The people that came to install the gas stove were super nice and they made the process very fast and easy.

a fast installation, polite and explain the use...

This is a huge upgrade for us . The two power burners are so great and fast and I love the fifth burner.

Delivery team was on time, clean and courteous. They made quick work of it.

The installers were very good at their job and installed the gas perfectly. I have only good things to say about it.

Overall a pretty good experience. They were professional, courteous and did a good enough job. But they are contractors so they may or may not know about that extra thing Best Buy offered you.

Good guys. Fast install. Overall pretty happy. Just be sure to examine everything before signing the paperwork:

The installer was very knowledgeable, got the job done, tested the range to make sure there were no gas leaks, etc.

The installation was fast and professional. My mom was very pleased.

Very professional and courteous and did excellent job and cleaned up when done.

Helpful friendly installers did a nice job. They were competent and patient with a tough install.