Customer Ratings & Reviews

The service professional was on time and very courteous. Insulation was done in a timely manner and everything was explained to us. We would be more than happy to have this gentleman work in our home again.

Worked out well. Had some issues getting things installed in A timely manner but when Best Buy finally pursued the issue it was resolved. I will use the Install company again because I bought the membership to do so.

Installers arrived on time, actually earlier than expected, and were polite and courteous. They had everything installed and working properly in about 45 mins, maybe less.

Best Buy installers were awesome! Fast, careful not to bump existing walls, etc. Even removed a piece of molding so oven would slide closer to wall and cabinet. Friendly, professional - best installers ever!

The 2 gentleman who came over this morning were fast and thorough, in and out in less than 30 min and we were cooking on our new gas stove

Best Buy contracted this work to another company. They were courteous, professional, and efficient. They hauled away my old appliance, installed the new, and gave a brief tutorial on how the range worked.

Installation Team was amazing - Love the installers. Personable, knowledgeable, communicative, and efficient. Not a fan of the Billings Best buy Sales team

The installers were very friendly, competent and efficient. They had to upgrade the hook up to meet code requirements and explained everything very clearly.

The gentleman who was going to install my oven did a terrific job of not installing it due to a broken piece that could have caused a gas leak. I appreciate his professionalism and thoroughness.

Very professional but end up paying extra $230 don't what for but wanted to get it done

It did take quite a while to get in. They did have to come back to adjust the stovetop high/low

Instal went great only one snag was that the installer forgot to turn on the Gas before he left so i had a dryer that was not drying because the gas was off.

Range was installed in a professional manner without any issues. Thank you.

The reason I give 4 stars because when they installed, they didn’t push it all the way to the wall and now have about 2 inches gap between the range and the wall.

I am grateful for having had the reassurance of a licensed professional. Especially for my well-being and peace-of-mind.

Scheduling good help is not an easy task. This service was efficient and quick. The installers were professional and courteous. I would recommend if you have difficulty in scheduling your own installers.

The installers were extremely careful and respectful when entering my home with our new gas range. There was an installer and a supervisor to oversee his work. There was even a follow up appointment to ensure the install met legal standards for my area.

I had all four of appliances replaced the same day by the same installer. Other than the fact that I didn't have to haul out the old appliances and bring in the new ones, his install was terrible. He came in with a partner and barely introduced themselves and almost pushed past me at the door to get to the kitchen and get to work. They tromped snow and slush all through and didn't even ask if they should take their boots off or put on booties like most service people. My wife spent an hour cleaning up after they left. When he left, I noticed the oven was not level side to side OR front to back. I saw him put a level on the range, so I assumed it was level, so I didn't even check it before he left. When I pull the range out to level it, I noticed two large dents on the side! He clearly snuck it in hoping I wouldn't notice.

The stove is a great value for the price. The installation team was very confused about a newly installed gas line. We had to call our licensed plumber back to show them how to make the connection. I paid extra for the "professional installation"????

These 2 guys were very nice and they even soent time playing with my mom's puppy.