Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 1946 reviews
(1,946 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the overall performance and useful features of the Gas Range Install. Many customers mentioned the installation speed and were pleased with how quickly the job was completed, as well as the burner performance. Some customers reported issues with compatibility due to uneven flooring and a few instances of physical damage. The fit and leveling of the range were also mentioned positively.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Reassurance.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am grateful for having had the reassurance of a licensed professional. Especially for my well-being and peace-of-mind.
I would recommend this to a friendRated 5 out of 5 stars
completed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A father and son team and both very professional, nice, polite and very kind. They went right to work taking out the old range and installing my new stove. They explained the features. I was very pleased.
I would recommend this to a friendRated 4 out of 5 stars
Shame on you Big Box retailer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only issue is with the hidden 130.00 fee for inspection that is not covered during the purchase...shame on you Best Buy
No, I would not recommend this to a friendRated 5 out of 5 stars
Service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation Team was amazing - Love the installers. Personable, knowledgeable, communicative, and efficient. Not a fan of the Billings Best buy Sales team
I would recommend this to a friendRated 5 out of 5 stars
New gas stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were very friendly, competent and efficient. They had to upgrade the hook up to meet code requirements and explained everything very clearly.
I would recommend this to a friendRated 5 out of 5 stars
Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install started off with some missing parts but the installer went above and beyond to get those parts I needed for free! I did not have to wait several days to weeks to get the parts ordered he finished up next day.
I would recommend this to a friendRated 4 out of 5 stars
Samsung gas range installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional but end up paying extra $230 don't what for but wanted to get it done
I would recommend this to a friendRated 5 out of 5 stars
Installation of oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service professional was on time and very courteous. Insulation was done in a timely manner and everything was explained to us. We would be more than happy to have this gentleman work in our home again.
I would recommend this to a friendRated 5 out of 5 stars
Gas Stove
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional team. The technician was an expert with gas.
I would recommend this to a friendRated 5 out of 5 stars
Hire them.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The install guys were off the chart!! Everything you want in an install team.
I would recommend this to a friendRated 5 out of 5 stars
Easiest Stove top to clean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This actually vame as a bit of a surprise. Cleaning the stove top is a dream. A little degreaser, the top around the burners cleans easy. The center grill is so handy, not sure we would use it that much when we got it but we've already used it a lot.
I would recommend this to a friendRated 5 out of 5 stars
Oven Installers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy installers were awesome! Fast, careful not to bump existing walls, etc. Even removed a piece of molding so oven would slide closer to wall and cabinet. Friendly, professional - best installers ever!
I would recommend this to a friendRated 5 out of 5 stars
Good install
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked out well. Had some issues getting things installed in A timely manner but when Best Buy finally pursued the issue it was resolved. I will use the Install company again because I bought the membership to do so.
I would recommend this to a friendRated 4 out of 5 stars
Delivery Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It did take quite a while to get in. They did have to come back to adjust the stovetop high/low
I would recommend this to a friendRated 5 out of 5 stars
Professional Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman who was going to install my oven did a terrific job of not installing it due to a broken piece that could have caused a gas leak. I appreciate his professionalism and thoroughness.
I would recommend this to a friendRated 5 out of 5 stars
Installation Team
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the installation team. Very efficent and took extra caution with my new hardwood floors during installation. Thank you!!
I would recommend this to a friendRated 5 out of 5 stars
Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 guys who installed this product were friendly and courteous and professional.
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service technician was very good. He delivered and installed the stove very quickly
I would recommend this to a friendRated 5 out of 5 stars
Professional Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy contracted this work to another company. They were courteous, professional, and efficient. They hauled away my old appliance, installed the new, and gave a brief tutorial on how the range worked.
I would recommend this to a friendRated 5 out of 5 stars
Quick & Easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team that installed my range was great. They were kind, efficient, didn’t damage anything and explained features to me.
I would recommend this to a friend