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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1946 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers appreciate the overall performance and useful features of the Gas Range Install. Many customers mentioned the installation speed and were pleased with how quickly the job was completed, as well as the burner performance. Some customers reported issues with compatibility due to uneven flooring and a few instances of physical damage. The fit and leveling of the range were also mentioned positively.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,946 reviews
  • Rated 5 out of 5 stars

    FABULOUS!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who installed our new range was fantastic! Very courteous and friendly! Explained everything he did and why. ( we needed some updating)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers arrived on time, actually earlier than expected, and were polite and courteous. They had everything installed and working properly in about 45 mins, maybe less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That guys that did my install. We’re fast and courteous. Very clean and efficient. Also they were both fun to talk with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Crew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scheduling good help is not an easy task. This service was efficient and quick. The installers were professional and courteous. I would recommend if you have difficulty in scheduling your own installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Range delivery guys

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gas range is awesome, but I had to install it myself, because because the delivery guys didn't have the installation ticket. The delivery guys were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oven install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provider was on time, fast, professional, and did a great job. Hauled off old unit. Made sure everything was in working order. Completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service. Excellent quality. The service is on time. I recommend this product and Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service with fast turnaround

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came in were very professional and to the point. They quickly assembled the gas range and had it running within minutes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instal went great only one snag was that the installer forgot to turn on the Gas before he left so i had a dryer that was not drying because the gas was off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I give 4 stars because when they installed, they didn’t push it all the way to the wall and now have about 2 inches gap between the range and the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were extremely careful and respectful when entering my home with our new gas range. There was an installer and a supervisor to oversee his work. There was even a follow up appointment to ensure the install met legal standards for my area.

    I would recommend this to a friend
  • Cons mentioned:
    Physical damage

    Rated 1 out of 5 stars

    No attention to detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had all four of appliances replaced the same day by the same installer. Other than the fact that I didn't have to haul out the old appliances and bring in the new ones, his install was terrible. He came in with a partner and barely introduced themselves and almost pushed past me at the door to get to the kitchen and get to work. They tromped snow and slush all through and didn't even ask if they should take their boots off or put on booties like most service people. My wife spent an hour cleaning up after they left. When he left, I noticed the oven was not level side to side OR front to back. I saw him put a level on the range, so I assumed it was level, so I didn't even check it before he left. When I pull the range out to level it, I noticed two large dents on the side! He clearly snuck it in hoping I wouldn't notice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gas range

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated to stainless steel. Went from electric to gas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous. The installers were very mindful while installing the gas range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great workers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who removed my old oven, hook up my gas line, and install my oven were very efficient, polite, and very professional. They worked quickly and demonstrated how to use the oven. They were exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five Start Installation of my new gas range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done on time and the installer was very professional. The installer cleaned-up the area and explained the details of my new stove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value but licensed professional questionable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stove is a great value for the price. The installation team was very confused about a newly installed gas line. We had to call our licensed plumber back to show them how to make the connection. I paid extra for the "professional installation"????

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice, Efficient and worth the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most efficient and nicest installer ever. Made for a smooth purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator and gas range delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, kind, above and beyond service, terrific team noted and reported damage to appliance, very impressed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rude Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were fairly rude about everything. Not careful at all bringing the appliance up the stairs and initially did not want to remove my old range, even after showing them if was on the original order. Granted, Best Buy didn't add the "Haul Away" option to my new order after damaging my original range, which was much cheaper by the way.

    No, I would not recommend this to a friend