Customer Ratings & Reviews

Installers were quick and cleaned up their mess. I wish the price was more affordable.

We are happy with the new range and the installer did a nice job putting it in.

Installation was quick and very well done. Guys doing it were very professional.

They were able to fix my electrical problem and put my range in that day.

The installation went well. Easiest part of the purchase!

Timely and efficient delivery, technician very polite and through.

This was a great product and a great price. Must buy this product.

Installers arrived on time and did a great job installing the oven

Our installer, Andre was incredibly knowledgeable, professional and thorough.

Installation was excellent and on time. Highly recommend.

The guy that came out knew his stuff he was on time and answered all my questions.

the tech was very quick and very professional. He installed in a timely manner

I didn’t installation is definitely the way to go it’s fast is it convenient

The Best Buy team did an outstanding job installing my new gas range.

ordered a stove on Dec 12,2019 it was suppose to be delivered on Dec 17th, at 11:00 they called and said they could not deliver it. They said they could try on Thursday 19th or the 21st. They were suppose to deliver and install on Dec 19th between 9 and 11. I called the store and they said they didn't know what happened, not everything was on the truck,. I was on the phone off and on with south county for over 4 hours on Thursday, They finally said it would be delivered and connected on Friday. They delivered the stove on Friday morning but the guys that delivered it could not connect it, So now I had to wait for another service person. When the installation guys came he came in the house with 2 wrenches, his wrenches won't go around the pipes. He told me I needed to call someone else laclede gas or a plumbing company. This installer was only in the house less then 10 minutes, I believe he didn't want to do it. I called a plumbing company they came out in less then hour and got everything hooked up. I waited and took three days off of work for Best Buy to complete the project. Then I'm trying to get compensated for the extra money that I had to pay for the other company for the stall. The store says there is nothing they can do I need to call corporate and when I call corporate they tell me to go to the store, I've been to the store a couple of time and on the phone multiple times. Then I've been on hold. Everyone just keeps telling me to call someone else., They service is extremely poor and no compassion for the consumers.

Absolutely horrible. They didn't hook my stove up correctly. I repeatedly told them that I had propane. They put me in a dangerous situation by hooking me up as natural gas. sheri, the woman doesn't even answer her phone I had to text because she never returns her phone calls

We has a Great Installation Team when the installed our new Gas Range.

I got a call a head of time and then prompt, friendly installation.

The installation crew were on time and cleaned up after themselves

The worker seemed impatient and rushed, and didn't want to listen to suggestions. Otherwise, it was a smooth though average experience.