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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1945 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the overall performance and useful features of the Gas Range Install. Many customers mentioned the installation speed and were pleased with how quickly the job was completed, as well as the burner performance. Some customers reported issues with compatibility due to uneven flooring and a few instances of physical damage. The fit and leveling of the range were also mentioned positively.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 1,945 reviews
  • Rated 3 out of 5 stars

    Check your records

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone isn't looking at things very good. Our equipment isn't expected to be delivered and installed until August twenty ninth. So their is no way I can give you an accurate rating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend these guys. Very professional workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy came to the house for the simple hookup and all went fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your Guys are Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very careful with everything, cleaned up the mess. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for Installation Service the installer did an amazing job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was very experienced, knowlegeable and did and excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What can I say?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was he licensed? Yes, he was. Was he professional? Yes, he was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this installation to everyone, it is worth the investment.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the worst retail purchasing experience i have ever had. Best Buy's communication between their contractors/installers is a joke. i had to manage this from start to finish. They couldn't install my item. i was out of pocket an additional $1200 for an electrician and an installer ($900 for a professional installer). Spent over 30 hours on the phone w/Best Buy "customer service" reps and managers. Was escalated to their "resolution" center and was advised to go to a Best Buy location for advise because they are totally incompetent. Would download the rep on each and every call. Was placed on hold for hours, had 2 full days where nobody showed up to my home for a 7 hour window block. I spent double at Best Buy for my oven unit rather than go to a competitor because I assumed Best Buy would be the obvious, more professional choice. I will NEVER make this mistake again. Worst service, incompetent, waste of $. At end of day over $5k for my family.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best installation team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Bel air, Md has Best installation team.Guy joe is Best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad Best Buy offers this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Company that delivered and installed this stove was truly professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient! Very professional! Would use again in a heartbeat.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrating experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought our first gas stove from Best Buy. The gas line and electrical connections were already in our townhome, but we had always used electric. We smelled gas and needed 3 call backs to resolve the problem. Turned out the flexible plastic tubing that came with the stove had a leak. Our sense was the original contractor crew didn’t know much, owner came and tried to resolve. Very frustrating but we love our new LG stove!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Gas Line for new Stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New gas line hose for our new Samsung stove. Very durable and flexible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient, friendly, and on time! Cannot beat the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas range installation was well done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team who brought and installed my gas range was professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good positive experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good positive experience with the overall installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional very professional very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installment was so efficient and painless. Gr8 customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went great and the people were so nice.

    I would recommend this to a friend