Customer Ratings & Reviews

I think they were a husband/wife team. Showed up on time and were finished in about a half hour.

I would like some experts to handle the job when it comes to gas, plumbing and major electrical work. This is one of them. I was in good hands.

On time appointment, very clean, very professional work, friendly technicians.

A job well done. Very happy with rhe installers. They keep the customer informed.

Installed quickly. They were friendly and professional

The installers kept me notified of when they expected to arrive. They were very efficient and gave me a tutorial before leaving so I knew how to use the product.

Install went great. On time. Only complaint is the language barrier.

Amazing delivery and installation. They were very knowledgeable in correctly the first install

Quality Kitchens is the worst installation company we have ever dealt with. A very negative attitude, disrespectful, rude staff with no sense of responsibility or professionalism. They were disappointed that we had gone directly to BestBuy to purchase our appliances and that BestBuy did not inform them, even though we waited more than a week to hear from them or BestBuy after the pre-measurements. Their rep (Colleen) called a day before the scheduled installation date and said they are canceling the appointment because we should have got a 36 in microwave instead of the 30 inch!! She was very rude and i told her I am not willing to cancel at this time because we have already had a contractor prepare the space for the install and unhooked the old range. They came the next day and their rep Dave Brown was VERY rude and obnoxious. He would not unload the range from the truck till we paid him $350 for "additional services" plus the permit fee. I told him to just leave the range and microwave and go, but he said he is not a delivery company and will not take off the appliances till we paid $350. I had to call BestBuy and Amit Broca was very helpful in getting in touch with the company who then asked them to complete the installation. Dave was pretty rude to Amit Broca as well. The entire time that this company did the installation, they kept talking negative stuff and I'm surprised that a company representing BestBuy was talking bad about BestBuy as to how unorganized BestBuy is and how their Sales reps don't know anything about appliances, etc. They installed the range but did not care to level it or try to make sure it flushed with the wall. They kept blaming the contractor that prepared the space and cut the granite. I was not satisfied with the installation and had to call my contractor again who had to remove the range and start from scratch. He did not have to do anything to the granite because it was perfectly cut contrary to what we were told by the company. But he had to spend hours trying to level the range and put it in properly to be leveled. I realized that the company had not even tried to use a level to check that the range was leveled and properly installed. They just installed it in a rush and kept complaining that they were getting late for their next appointment. I have pictures of their installation if you may need to see. I had to pay the contractor $500 to fix the installation that should have been their responsibility. I think we deserve to be compensated by Best Buy for the expense incurred since we already paid for installation to BestBuy. I strongly recommend BestBuy to look for another installation company if they want to maintain their reputation in the market and with homeowners. Such companies are ruining the image of BestBuy.

We had our stove installed and the two gentlemen who came were so careful and polite. They showed me how to use the stove also.

Awesome installers and very nice team. Helped more than ever expected.

Professional installation and no charge to haul away my old range.

They were very professional and quickly installed the range. I was very impressed by them. I would highly recommend Best Buy installers.

Installer was professional and efficient. He took great care not to damage the slider track to my entrance.

Great installers! They were very knowledgeable and helpful.

I love everything about this stove. As a former restaurant owner/chef; I appreciate the quality and construction. It’s so pretty too!!

They were a good team. One was more expert in problem solving and the other one had better English speaking skills, together it worked out quite satisfactorily.

Install went well. Installers where focused on doing it right. Everything went well.

i love everything about my new stove i love having a air fryer included and the self clean is great

Arrived timely, were courteous & professional. Moved the old stove for me & setup the new one with expertise. Very happy :)