Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 1947 reviews
(1,947 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the overall performance and useful features of the Gas Range Install. Many customers mentioned the installation speed and were pleased with how quickly the job was completed, as well as the burner performance. Some customers reported issues with compatibility due to uneven flooring and a few instances of physical damage. The fit and leveling of the range were also mentioned positively.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The crew was very experienced, knowlegeable and did and excellent job
I would recommend this to a friendRated 5 out of 5 stars
Your Guys are Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very careful with everything, cleaned up the mess. Highly recommend.
I would recommend this to a friendRated 5 out of 5 stars
Installation Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was for Installation Service the installer did an amazing job
I would recommend this to a friendRated 3 out of 5 stars
Love the range but install was not completed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They came to install my new range but were missing a part to convert to LP. Left and said they would return and finish but haven’t heard anything!
No, I would not recommend this to a friendRated 5 out of 5 stars
It is worth the investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this installation to everyone, it is worth the investment.
I would recommend this to a friendRated 5 out of 5 stars
What can I say?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was he licensed? Yes, he was. Was he professional? Yes, he was.
I would recommend this to a friendRated 5 out of 5 stars
So glad Best Buy offers this service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Company that delivered and installed this stove was truly professional.
I would recommend this to a friendRated 5 out of 5 stars
Best installation team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Bel air, Md has Best installation team.Guy joe is Best.
I would recommend this to a friendRated 5 out of 5 stars
Fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and efficient! Very professional! Would use again in a heartbeat.
I would recommend this to a friendRated 5 out of 5 stars
New Gas Line for new Stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New gas line hose for our new Samsung stove. Very durable and flexible.
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, efficient, friendly, and on time! Cannot beat the service.
I would recommend this to a friendRated 5 out of 5 stars
Gas range installation was well done.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team who brought and installed my gas range was professional.
I would recommend this to a friendRated 2 out of 5 stars
Frustrating experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought our first gas stove from Best Buy. The gas line and electrical connections were already in our townhome, but we had always used electric. We smelled gas and needed 3 call backs to resolve the problem. Turned out the flexible plastic tubing that came with the stove had a leak. Our sense was the original contractor crew didn’t know much, owner came and tried to resolve. Very frustrating but we love our new LG stove!
No, I would not recommend this to a friendRated 5 out of 5 stars
Good positive experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good positive experience with the overall installation
I would recommend this to a friendRated 5 out of 5 stars
very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very professional very professional very professional
I would recommend this to a friendRated 5 out of 5 stars
Superb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installment was so efficient and painless. Gr8 customer service
I would recommend this to a friendRated 1 out of 5 stars
Worst experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the worst retail purchasing experience i have ever had. Best Buy's communication between their contractors/installers is a joke. i had to manage this from start to finish. They couldn't install my item. i was out of pocket an additional $1200 for an electrician and an installer ($900 for a professional installer). Spent over 30 hours on the phone w/Best Buy "customer service" reps and managers. Was escalated to their "resolution" center and was advised to go to a Best Buy location for advise because they are totally incompetent. Would download the rep on each and every call. Was placed on hold for hours, had 2 full days where nobody showed up to my home for a 7 hour window block. I spent double at Best Buy for my oven unit rather than go to a competitor because I assumed Best Buy would be the obvious, more professional choice. I will NEVER make this mistake again. Worst service, incompetent, waste of $. At end of day over $5k for my family.
No, I would not recommend this to a friendRated 5 out of 5 stars
As promised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and install was great. Friendly and professional.
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation went great and the people were so nice.
I would recommend this to a friendRated 5 out of 5 stars
great!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the installation team from best buy, polite and professional!
I would recommend this to a friend