Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 1945 reviews
(1,945 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers appreciate the overall performance and useful features of the Gas Range Install. Many customers mentioned the installation speed and were pleased with how quickly the job was completed, as well as the burner performance. Some customers reported issues with compatibility due to uneven flooring and a few instances of physical damage. The fit and leveling of the range were also mentioned positively.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not professional!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The people that they send to your house are not professionals! Chances are none of your items will get installed!
No, I would not recommend this to a friendRated 1 out of 5 stars
Not impressed with this delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This will be the last appliance we will get from you because of the last two deliveries. You need to change your delivery policies your delivery people were far from professional
No, I would not recommend this to a friendRated 1 out of 5 stars
Failed to pull installation permit.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refused to pull required installation permit. Phone calls to Geek Squad said third party installer said they would reach out to make it happen. Waiting two months so for.
No, I would not recommend this to a friendRated 1 out of 5 stars
unsafe
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.left front burner seems to be not converted to propane, smell of gas No leak check done after install
No, I would not recommend this to a friendRated 1 out of 5 stars
Not happy about installation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They could not install because of something about the clearance from the top of stove to the cabinets was not met. Therefore they cannot install.
No, I would not recommend this to a friendRated 1 out of 5 stars
Installers claimed unable to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very late and claimed there was no shut off valve. My plumber found it no problem and I paid him to install it. Think your installers wanted to move on since it was almost 7pm and they had 2 more deliveries to make.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst experience ever.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.never on time and never do the promise. Had to wait two weeks and two weeks and limited compensation
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible service.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If there were negative stars, I would give them. Terrible installers. Lazy and unhelpful.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor installation
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stove wasn't installed properly and burners had orange burner flames and gave me a headache whenever I used it. We have to pay to have it reinstalled properly.
No, I would not recommend this to a friendRated 1 out of 5 stars
Installed on Time, But Support useless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installer installed but didn't actually check if the product worked properly. Had to send this back. A shame really and a waste of a total time for us and our tenants
No, I would not recommend this to a friendRated 1 out of 5 stars
botched job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a TOTAL BOTCHED JOB! I cancelled it because your techs did know what to do. They were given a wrong assignment.
No, I would not recommend this to a friendRated 1 out of 5 stars
Check First
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.never scheduled correctly because of third party installer (not geek squad); took four tries and finally just requested a refund after a week of range sitting in way and hired a professional which arrived within a day.
No, I would not recommend this to a friendRated 1 out of 5 stars
They were NO SHOW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They canceled one hr before time scheduled. Postponed three more weeks . Not happy with Best Buy
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first gas installer was really bad dont recommend at all
No, I would not recommend this to a friendRated 1 out of 5 stars
love oven, not so much install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, my counter was cracked when oven was installed. It is a seamless style and the legs on the oven were not down enough, so when the stove was lowered all the weight was on the counter.
I would recommend this to a friendRated 1 out of 5 stars
Gas installation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are coming and a charge for me for gas pipe and also $150
I would recommend this to a friendRated 1 out of 5 stars
Had a gas leak from these guys
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a gas leak for over two weeks without knowing because the installers did it incorrectly. It was leaking from three points!!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Measure twice cut once
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took three installers because of wrong measurements taken by Best Buy representatives. Cost me a hundred dollars to get the granite re cut. Best Buy was to compensate but nothing to date
No, I would not recommend this to a friendRated 1 out of 5 stars
Wasn't available
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The day of the delivery, the guys stated that they could not hook up the range and I would have to reschedule. I called a plumber and had it done instead.
I would recommend this to a friendRated 1 out of 5 stars
Not good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad experience. Not professional at all ended up having them leave without installing product due to not have correct tools...
No, I would not recommend this to a friend