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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1945 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers appreciate the overall performance and useful features of the Gas Range Install. Many customers mentioned the installation speed and were pleased with how quickly the job was completed, as well as the burner performance. Some customers reported issues with compatibility due to uneven flooring and a few instances of physical damage. The fit and leveling of the range were also mentioned positively.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 1,945 reviews
  • Rated 1 out of 5 stars

    Installers are Worthless

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MegaBrothers are terrible and failed to complete our installation. They won't even give us the missing parts for our installation. Worthless !!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were to lazy to install the product. I had to call the gas company, who had no challenges installing the range. How pathetic.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not use installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to hire my own installer because every time the store installer showed up he couldn't or wouldn't do necessary activities. It took over 10 days to get installed and old range removed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother, they won’t show up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They never bothered to show up, had to hire another

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was rude and keep throwing parts and tools. I was very dissatisfied with the service an I would not want the same guys to deliver any product in my house again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No experience installation

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad team. No experience at all. The team did not complete the instllation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Range

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were unable to install our range. We had to have someone else install it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installation Fail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer showed up and said he could not do the work. We needed to hire our own installer to finish the work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Experience Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is scheduled to show up today for the 3rd time on this appliance. The original installer removed a regulator and I've had nothing but problems since. Very frustrated.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did nothing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t do anything but bring it in the house!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It was painful with this installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replace the one with this new gas range. But for some reasons, they couldn’t install in right way since it was about 2 inches off from the cabinet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Needed more items

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying the dryer, wasnt told we needed a vent from the dryer to the outlet vent. So they had to come again next time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Held oven hostage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer held oven hostage had to pay 125 dollars when they arrived to get the installer to install my oven.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Services sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very upset due to the service I received from you all was the worst I've ever experienced in my entire life I would never do business with you all ever again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    FAILURE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never delivered, never installed. SECOND ATTEMPT THEY FORGOT TO SCHEDULE THE SERVICE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gas range installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it tool almost a year and after four appointments of delivering things in pieces and finally being installed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    wheres my stove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    how can i review something i dont have this is really bad business

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were not here in their 6 hour window. They didn't complete the job I paid for. Highly dissatisfied.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not connect or set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the total protection package and the full install of my range. Best buy delivered but never installed even though I paid for install

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    License fee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You forgot to mention that the installation company would charge me an inspection fee.

    No, I would not recommend this to a friend