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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1945 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the overall performance and useful features of the Gas Range Install. Many customers mentioned the installation speed and were pleased with how quickly the job was completed, as well as the burner performance. Some customers reported issues with compatibility due to uneven flooring and a few instances of physical damage. The fit and leveling of the range were also mentioned positively.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 1,945 reviews
  • Rated 1 out of 5 stars

    Bad experience with install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scratched the wood floor badly during the install. It would have been simple to use cardboard or something else to protect the floors

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Their delivery service sucks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had nothing but issues with the delivery and installation of our range. F these guys!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst mistake ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers arrived late, damaged the main gas line which resulted in the electric company sending a technician out immediately.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cancelled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the air conditioner that I had installed and had another friend reinstall cancelled other installs not happy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst experience ever. I will never buy an appliance at Best Buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product never reached my home. too much confusion

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible worst service ever was charged a larger unknown fee

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wanted gas dryer repaired, not an install.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing was done, will NEVER purchase appliances from Best Buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Declined install due to inexperience crew and not equipped with a basic wrench

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to cancel due to installer late

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last minute call from installer rushed me to go to the store and get and install oven myself.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gas Range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was late , did not leave paperwork on how to use or give instructions on how to use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    damaged front burner, 2 inc.damaged front burner 2 inc. we returned!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They did not install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not install this product Left it in the kitchen

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installation horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer Late, did not level my stove, terrible service

    No, I would not recommend this to a friend
  • Pros mentioned:
    Leveling

    Rated 5 out of 5 stars

    Kitchen Aid gas Stove Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers were excellent. On time and careful. I noticed that there was some issues with our floor and they spent the extra time to get the oven installed nice and level. Tested everything and asked if I had any questions or concerns. Thanks guys, great job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stove installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer to the gas stove for such a professional and knowledgeable license plumber

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick & efficient!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient! These gus did a great job delivering and then nstalling our new gas range/oven. No issues! Quick & efficient! Personable too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Completely Great Experience with Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great install. They showed up promptly at 9 am (on an 8-1 window) had the old stove out and the new one set up in under half an hour. I will always ask for Chris and Chris when I buy a setup appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd party installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason was great to work with. Very professional, called the night before to confirm appointment and called when he was on his way to our home. He took the time to make sure everything work, was level and we knew how to operate our new products. Will definitely be working with him again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top-notch service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation. Helpful and answered all my questions.

    I would recommend this to a friend