Customer Ratings & Reviews
- Model:
- GCST09N1WSS
- SKU:
- 11913250
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers recognize the product's ideal size for small kitchens, its great overall performance, and ease of use. Many also appreciate its powerful heating, appealing design, and affordable price. However, some customers have noted that it takes a while to heat food, and a few experienced issues with the door and button quality.
This summary was generated by AI based on customer reviews.
Good computer security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had any security issues with this product. I would recommend it.
I would recommend this to a friendIt's okay...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is does not heat the food quickly but for the price, it will do.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello BestBuyRules - thank you for providing a review of your new microwave. We appreciate your feedback. This microwave is 700 watts which is a nice powerful microwave for its size. Thanks for choosing GE Appliances!
Good choice for small space
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave. Not fancy but works like it should.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello Kat01, thank you for your review. We're glad to hear that you have been overall pleased with your microwave. If you have any questions or concerns about its functionality, please feel free to reach out to us on social media. -Chris@GEA
Small but a lot of condensation
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is not good in my opinion. After reading other reviews, which were pretty good, I decided to purchase. I wanted a compact microwave to replace my old LG. After about 2 weeks of use, the condensation became worse. Now along with the condensation the microwave smells. I'm already in the market for a new one. I will be going back to an LG.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there, we appreciate you taking the time to leave us with your honest feedback. We're so sorry to hear you've been seeing condensation in your microwave and that it's smelling. We can imagine how concerning this is for you, so we're happy to let you know condensation inside your microwave is a normal occurrence and is especially prevalent when cooking foods with a high moisture content for an extended period of time. Interior moisture should usually dissipate in ten to fifteen minutes. If minimal moisture is noticed between the glass of the door, allow the door to remain open for approximately fifteen minutes to accelerate the dissipation of the moisture. If the moisture does not evaporate in a reasonable amount of time, we recommend scheduling service. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). In regard to the odor, first-time usage of a microwave may produce some smoke. This is typically a very small amount and is perfectly normal. An electrical odor in new machines can be normal because the electronic board is "curing" as the circuit board material is heated for first few uses. On microwave/convection models: Dust particles can accumulate on the convection element and burn off when in use producing a small amount of smoke. Once dust has been burned off, the smoke will dissipate. A strong burning, oily smell is normal when using Convection BAKE, Convection ROAST or Combination Fast Cook for the first few times. The smell comes from the new convection heater and will go away with regular use. If this smell does not dissipate after multiple uses, service is recommended. We hope you find this helpful and we're wishing you the best. - Guy@GEA
Love how compact it is
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love how this microwave looks and how small it is. Warms up food perfect
I would recommend this to a friendPowerful but a bit small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.smaller than expected; barely fits large dinner plate
No, I would not recommend this to a friendIt’s okay.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough power to reheat food. And it’s very sensitive if the item isn’t preciously in the middle it won’t do anything.
No, I would not recommend this to a friendMicrowave Takes Longer to Reheat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The food doesn't heat up as fast. I usually have to reheat my dinner on 3-4 minutes instead of 2.
No, I would not recommend this to a friendIt was a gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift so I don’t have a review to give to you
I would recommend this to a friendDidn’t last very long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still running but has several issues with buttons and ready bell. Granted we do use it daily but expected it to last longer.
No, I would not recommend this to a friendDecent price for size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave was a good price but small on the inside.
No, I would not recommend this to a friendThis is not an under the cabinet mountable machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this microwave based on a picture that clearly shows it as an under cabinet mounted microwave. It is not! I also asked the store personnel and they told me that is under cabinet mountable. You can only find that it is not in the the frequently asked questions category. Waste of time and effort.
No, I would not recommend this to a friendAnother one bites the dust: in less than two month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than two months: the light is out, closing the door runs the fan. We purchased this model again because the last one lasted two years before it failed, in the same way.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - While we appreciate you having purchased a GE microwave again, we are so very sorry to hear about the issue you have had with these units. Your microwave is covered by a one year manufacturer's warranty and we recommend you contact 1-800-432-2737 to exercise your warranty rights. We apologize for your disappointment and inconvenience. Kind regards - Vikki@GEA
Good Microwave for our Cottage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this microwave mostly for limited use...
I would recommend this to a friendGreat airfryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great airfryer, no issues as of now. Initially my cleaning lady touched the Celsius button and I thought my airfryer was broken but spoke to breville customer support and realized. So as of now all is good.
I would recommend this to a friendMs.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor customer service and they had me on hold for 2hours and when they finally answered still no help! They didn’t resolve nor help me with my issue!Very disappointing and unsatisfactory service!
No, I would not recommend this to a frienddont buy this product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i have only had this microwave since december and it stopped working. no longer heats up
No, I would not recommend this to a friendLame
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for 8 months then I used my silicone popcorn popper like usual and the whole thing started buzzing and lit up inside with white flashes of light. Opened it up and there was black burn marks on the microwave by the vent.
No, I would not recommend this to a friendWould not open
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came defective right out the box. When pushing the button door wouldn’t even open. Don’t recommend.
No, I would not recommend this to a friendIt’s ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a smaller microwave for my counter. It’s loud and takes forever to hear something up
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello JustMe - We appreciate the review but hate to hear the microwave is not working out for you. To help with the noise issue, we recommend making sure it is on a level surface and has the required clearances for proper airflow. Feel free to reach out on our Contact Us page if you have any more questions or concerns. - John@GEAppliances