Customer Ratings & Reviews
- Model:
- GCST09N1WSS
- SKU:
- 11913250
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers recognize the product's ideal size for small kitchens, its great overall performance, and ease of use. Many also appreciate its powerful heating, appealing design, and affordable price. However, some customers have noted that it takes a while to heat food, and a few experienced issues with the door and button quality.
This summary was generated by AI based on customer reviews.
Ok Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the money it’s ok, takes awhile to heat food also the plastic is coming off the number buttons. Expected better quality from GE.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Domm - thank you for providing a review of your microwave. We're sorry to hear that it is taking a while to heat your food and that the plastic is coming off the control panel. This unit has 700 watts of power so it should heat quickly. Also, many microwaves are now packed with a plastic film applied to the outside of the door and control panel. This is similar to the film that would cover chrome trim parts to prevent scratching during shipping and is used for the same reason on the microwave. Remove the film before using the microwave. This is a static cling film that should peel off easily. If it is not the static cling plastic that peels off easily, then we recommend to exercise your one year warranty if it is still applicable and return the unit with your receipt for exchange. We hope this helps! NANCYatGEA
Defective Door Latch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only owned this for a couple of months, and the door latch is defective. I have to hit the latch release full force, while at the same time pulling on the door - in order to get it to open.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, thanks for leaving a review. So sorry to hear about the door latch issues you've had. If you're still within your one year warranty period, we'd recommend taking advantage of that. More details about it can be found on page 15 of your Use and Care manual. All the best. -Michael@GEA
Quality not there
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already issues with it after a couple of months use, including chipping inside
No, I would not recommend this to a friendNot safe when the internals burn
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked until the 1 year warranty expired and then the internals burned. Not safe in a house setting when your appliances burn.
No, I would not recommend this to a friendIt’s a Lemon!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this microwave for my mother. Should have returned it right away when we found that the print on the black buttons was hard to see. But didn’t (my fault). Then it turned out the buttons were too hard to work. Now, they don’t work at all. She’s only had it 8 months. It’s crap. I will try to get my money back. Purchased the two-year Geek guarantee. Don’t buy this piece of ill-designed junk!
No, I would not recommend this to a friendSo small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You are unable to fit a full size plate into this microwave. If you used it in an office it would be suffice.
No, I would not recommend this to a friendToo small
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very small, doesn’t even allow you to put a large plate inside. Other than that, good microwave.
No, I would not recommend this to a friendused !!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they shipped me an broken package with used microwave.
No, I would not recommend this to a friendLikely defect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first few days were excellent. Then it developed a significant squealing sound as the turntable rotated. I recycled the box, so I'm not sure I can return or exchange it, but I'm concerned that it may burn out. I don't leave the microwave when it's on because I don't know how serious the problem is.
No, I would not recommend this to a friendPoor service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift for my mother. The microwave caught on fire within the first week and I am being given issues on getting my money back.
No, I would not recommend this to a friendSimple good looking microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave for my mom since she cannot reach the builtin over the stove. This small counter microwave has a small footprint & is perfect for 1 person.
I would recommend this to a friendused during kitchen remodel
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."You get what you pay for" Problem w/ excessive moisture gathering under the turntable.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello 27927, thank you for your review. We are sincerely sorry that you have not been pleased with your microwave's turntable. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Very small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine to get by, but does not heat up big bowls very well.
No, I would not recommend this to a friendDo not buy!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not even last 3 months. Display just keeps flashing and beeping. Sometimes I can get it to work by unplugging and plugging back in. I can't even return anymore.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Oh no! We're incredibly sorry to hear your microwave hasn't been working correctly so shortly after purchase. Please call GE Appliances at 800 GE CARES (800 432-2737) about your warranty. Be sure to have the model number and serial number available. -Gina@GEA
Loud Buzzing When On
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, but when on it has a loud humming/buzzing sound.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there, thank you for reaching out to us. We're sorry about this noise. We understand with a new appliance it can be worrisome and we're happy to help. The cycling of the convection element and fan will alternate continuously with the hum of the magnetron and the fan. This could be what you're hearing, so we hope that helps ease your mind. If you're still concerned, we suggest messaging us a video of the sound on social media. All the best. - Guy@GEA
small, nice looking, relatively quiet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a small microwave to replace the one we have on our countertop. Tried the Panasonic NN-SD372S Stainless 950W 0.8 Cu. Ft from amazon. Loved the power, but the fan cooling the inverter runs a full 60 seconds after every use which I did not like at all. Tried the LG - 0.7 Cu. Ft. Microwave - Stainless-Steel from Best Buy but it was way too loud, had black sides, and seemed kinda cheap. So, finally tried this GE microwave. Pros -- Stainless front with gray sides looks nice. -- One touch buttons. Push the 30 sec button or the 1 thru 6 numbers and the microwave starts cooking. So simple. -- When running, it is quieter than our old counter top microwave and quieter than the other two microwaves I tried. -- You can turn off the beeps!!! Since I am up early, that is a huge plus in our small house. -- The button to open the door feels solid not flimsy like some small microwaves. -- very compact. -- only $79.99 Cons -- Heats better than our old small microwave. But when I heated six ounces of water for 90 seconds, the LG water was five degrees warmer. Overall, I really like this microwave. I do not do anything fancy with my microwave, just use it to reheat food, warm up a tortilla for a wrap, or pop popcorn. This microwave meets my needs while looking nice, being relatively quiet, and taking up little space.
I would recommend this to a friendOk purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lower end microwave for camper use. No current problems. Easy to use not bad for price.
I would recommend this to a friendGarbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Door latch broken. This is New out of the box. Garbage
No, I would not recommend this to a friendOnly a year old
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was working fine but started sparkling. Only a year old.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know what happened. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate.
Great value!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All from Best Buy the best, and this is not the exception.
I would recommend this to a friend