Customer Ratings & Reviews
- Model:
- GCST09N1WSS
- SKU:
- 11913250
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers recognize the product's ideal size for small kitchens, its great overall performance, and ease of use. Many also appreciate its powerful heating, appealing design, and affordable price. However, some customers have noted that it takes a while to heat food, and a few experienced issues with the door and button quality.
This summary was generated by AI based on customer reviews.
Uh no!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got a problem with unusual noise and am going to return the microwave to Best Buy. The sound pulses and is not normal. I don’t trust defective merchandise.DGood
No, I would not recommend this to a friendTerrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is horrible. It barely fits a bag of microwave popcorn and took me 15 minutes to cook a bag of frozen vegetables. The turntable on the one I got didn't spin. It just clicked and jerked back and forth. The screen kept showing an error that wasn't even in the manual under troubleshooting. Maybe I got a dud? I returned. Would not recommend at all.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, thanks for the review. We hate to hear that this was your experience with your microwave, this isn't something that we expect with a new appliance. We do hope that we can work hard in the future to earn your trust back. All the best. -Michael@GEA
DO NOT BUY- FIRE HAZARD
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As many of the other reviews mentioned, useless and dangerous trash. Started sparking and smoking at the 2 year mark, and it only has a 1 year warranty. You get even less than what you pay for, so definitely pass on this.
No, I would not recommend this to a friendDON'T BUY, VERY DANGEROUS!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bit small, only 1 plate can fit in it and very, very poor quality. Already broken, very dangerous, when it's turned on, you could see flares coming out of the side! Scaaary!
No, I would not recommend this to a friendAnother small microwave that sucks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m glad I bought the extended warranty from best buy. The paint on the inside started pealing and would cook the plate but not the food.
No, I would not recommend this to a friendWorthless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rusted after less than 15 months. Would not recommend at all.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear your microwave is rusting. This isn't what we expect to hear. We'd like to look into this for you and request that you reach out to us via a private message on GE Appliances social media like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number.
Works OK but Touch Pad is defective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 months after the warrantee expired, the touch pad is becoming unreadable. It seems that air is getting under the touch pad decal making the numbers and words unreadable. This
No, I would not recommend this to a friendReturning
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Something is wrong with it already and I need to find out about returning. The keypad is sluggish and timer stopped going off when time done.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We're so sorry to hear the keypad is sluggish and that the timer has stopped working. We understand how important these features are and can understand the disappointment. Please reach out to us at 800 GE CARES (800 432-2737) to take advantage of your warranty. Be sure to have the model number and serial number available. Thank you for reaching out. -Gina@GEA
Dented Damaged Micrwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It arrived full of dents. WE had to return and are waiting for a replacement. What a pain in the butt.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hey there, and thanks for letting us know about this situation. We truly hate to hear you had an issue with the microwave arriving with dents – we never want an appliance to arrive damaged, and we know this must have caused inconvenience for you. Our Quality Control team will be informed of your experience for review and future improvement. We are confident this model will serve your needs well once you receive the replacement. If you have any other concerns or inquiries, we are always happy to offer assistance. -Sarah@GEA