Customer Ratings & Reviews
- Model:
- GCST09N1WSS
- SKU:
- 11913250
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Cheap material
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly small, cheap material, annoying lock for safety and keeps going even after the beeping
No, I would not recommend this to a friendBrand response from GE Answers
Posted .The child lock out feature can be disabled by following these steps.
1. Press and hold the “7” key for 3-5 seconds or until you hear a beep. Release.
2. Press the “9” key. Release. 3. Press the “0” key. Release.
There will be two short beeps and the display will flash “UnLo” to confirm the default condition has been updated successfully. If the issues with the microwave continue, please call 1-800-432-2737 to discuss your options under the terms of the warranty. -Vikki@GEAppliances
They don’t make stuff the same anymore
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Burned out in less than a year. Had to get a gift card from GE to replace it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear your experience with your microwave not working. When you experience issues with your microwave, we recommend reaching out to our warranty team at 833-426-3393 when you experience issues with your microwave.
Faulty unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave would randomly power off during usage. Returned and went with a different brand.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear your experience with your microwave shutting off during operation, when this occurs, we recommend calling our warranty team at 833-426-3393.
Bad screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen locks out and needs to be reset by unplugging every so often. Just an annoyance.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We certainly understand how important it is to have your microwave working properly. This microwave does have a child lock, and the door will lock every time a cook cycle starts. If you need to disable this lock feature, you can do so by pressing the "7" key for 3-5 seconds. Then press the 9 key and release. Finally press the 0 key and release. There will be two short beeps, and the display will show "UnLo". The full description of this can be found on page 12 of the Use and Care manual on the product page. -Kacie@GEAppliances
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 2 months. I tried to contact customer service and was told i had to bring it to a store myself for it to be serviced (I live in NYC and carrying a 40lb microwave from my apartment to a store is just not possible for me). So it seems I’m stuck with a horrible waste of money, time, and energy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're truly sorry to hear you're having trouble with your microwave after two months. We can understand how an appliance not working properly would be frustrating, and we apologize. Please reach out to our Bodewell service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed). We're confident they'll be able to assist you further. - Julia@GEAppliances
GE-.07 Microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE makes good product but this microwave is too small
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate your feedback; we are going to share your comments regarding the unit's capacity with our product team for review.
Damaged during shipping :-(
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasnt able ti enjoy my purchase unfortunately due to shipping damage it got returned by rhe shipping company :-(
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear your experience with the delivery of your microwave. We recommend calling the Best Buy team directly at 888-237-8289.
not heating well, slow and not spread enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.disappointing performance, not heating well, slow and not spread enough
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We would like to assist you further with this microwave. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
Defective on arrival
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door latch would not release door. Had to return it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance.
- Pros mentioned:Size
Best small Microwave, Thanks Mr. GE.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice microwave, and it works very well in our small space. Tanks Gary Dean.
I would recommend this to a friend Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect item- I gifted this as a housewarming gift
I would recommend this to a friendPrice changed at check out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was offered: GE - 0.7 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel Open-Box Excellent $35.99 - go to checkout and price changed to: Order Summary Original Price $119.99 Savings -$19.00 Shipping FREE Estimated Sales Tax $6.06 Total $107.05. Chat with CS and told "My apologies We do not have an option for that" to give me original sale price, SMH I'm done.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know what happened. We encourage you to reach out to Best Buy directly for assistance with this concern by calling: 1-800-433-5887. -Don@GEAppliances
- Cons mentioned:Noise level
Disappointed, poorly made
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this back in October and only just unboxed it to start using it now (early January). The door wiggles in and out when it's shut and operating versus the tight seal we always had on prior microwaves and it makes a noise like something's hitting the fan. GE's prior 0.7 model was better.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you taking the time to leave your review. We do take your feedback seriously and will take what you said about the quality into consideration as we are always looking for ways we can improve moving forward. If your unit is causing a noise concern, we would suggest taking advantage of your warranty and reaching out to our service team so they may take a look at your unit. They can be reached at 4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed.
Damaged
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was badly damaged with big dent on the side
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either answer your concern or direct you to your local store for further assistance.
Worthless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rusted after less than 15 months. Would not recommend at all.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear your microwave is rusting. This isn't what we expect to hear. We'd like to look into this for you and request that you reach out to us via a private message on GE Appliances social media like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number.