Customer Ratings & Reviews
- Model:
- JES1109RRSS
- |
- SKU:
- 6492942
Customer reviews
Rating 4.4 out of 5 stars with 1196 reviews
(1,196 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 1.0 Cu. Ft. Convection Countertop Microwave with Air Fry, especially its air frying capabilities, size, overall performance, and ease of use. Many appreciate its convection feature, quiet operation, and value for the price. However, some customers have expressed concerns regarding the control panel, instructions, keypad, door functionality, and display visibility.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Door
Rated 2 out of 5 stars
one month and in the shop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 month old and in for repairs. couldn't set the air fryer Temp. manually, kept giving me the error beep, but sometimes it would choose a Temp. on it's own, not what I was selecting. Had to hang onto it when opening the door, button pushed hard enough to move it and didn't always release door on the first try. Best Buy said they had to try to repair it first, dropped it off 6 Jul estimated completion 24 Jul. Good thing I didn't scrap my 40 year old Kenmore yet.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great as a microwave but not an air fryer. It will overheat if near a wall when used as an air fryer. Interior is very easy to clean.
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave unfortunately I’m not able to use it yet cause I do not have a inverter big enough for it but will have soon
I would recommend this to a friendRated 5 out of 5 stars
Cooking potentional!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't taken advantage of all that can be done, but it's great as a microwave, it's great it sows "hot" on screen + fan turns on when it gets hot enough. I can't wait to try out the air fryer and convection functions!
I would recommend this to a friendRated 5 out of 5 stars
Nice microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my 20 year old one with this. It does everything as stated. It is pretty quiet when running. Also, it is more powerful and cooks quicker than the old one. Looks nice too.
I would recommend this to a friendRated 2 out of 5 stars
Don't Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No user manual for Air fryer and Confection oven. Impossible to see the selection for working all back have to use a flashlight. Shows finger prints really bad. Beeping is too loud. If I had read this information in a review I would not have purchased. The item has been discontinued and now I know why.
This review is from GE - 1.0 Cu. Ft. Convection Countertop Microwave with Air Fry - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you sharing your experience with your microwave. The Owner's Manual for this model can be found at the bottom of the "Features" section of the product homepage on Bestbuy.com. Information about the Convection and Air Fry features can be selected on pages 14-15. Thanks for the feedback about the control panel that we'll be sure to pass along to our review team. -Don@GEAppliances
Rated 5 out of 5 stars
Microwave combo.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, I have not had a change to figure out all the features yet.
This review is from GE - 1.0 Cu. Ft. Convection Countertop Microwave with Air Fry - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Allinone
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautifully designed. Everything I wanted, all in one. A must buy!
I would recommend this to a friendRated 4 out of 5 stars
Yay for microwave, not air fryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.rating 4 because the microwave part of is amazing, but not the air fryer part. Our previous air fryer is definitely warming things up better and faster. However, the microwave is pretty quiet and also easy to use.
I would recommend this to a friendRated 4 out of 5 stars
Very versatile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good machine. My suggestion for GE would be to backlight the buttons. Very, very hard to read. I use a mini flashlight to read even with the lights on.
I would recommend this to a friendRated 4 out of 5 stars
Great value for the money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave/convection oven/air fryer. The only downside is the panel does not light up so it is hard to see. But I use it so much I know where all the buttons are.
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems work very well I have used it for last 3 weeks
This review is from GE - 1.0 Cu. Ft. Convection Countertop Microwave with Air Fry - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Not fully satisfied
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like the fact you have to "release" the door latch each time to open. The wording is not printed in a bold font on the control panel and is hard to read. The 30 second key is located in an odd spot on the control panel.
This review is from GE - 1.0 Cu. Ft. Convection Countertop Microwave with Air Fry - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you're not entirely satisfied with the design of this microwave model. While we strive to meet the needs of our consumers, we also understand there's always room to improve. We will be sure to share your feedback with the proper teams to see how we can improve on this in the future.
Rated 4 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent microwave for the price. I haven’t used the other features yet but the microwave works great very powerful rotates great easy to clean
I would recommend this to a friendRated 3 out of 5 stars
GE 1.0 Cu Ft Convection Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really a convection oven as there is a radiant heat bar at the top of the microwave opening.
This review is from GE - 1.0 Cu. Ft. Convection Countertop Microwave with Air Fry - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for taking the time to write a review! We can confirm this model is equipped with convection cooking for even, golden-brown results. For best performance, be sure to use the included rack and refer to pages 16–17 of your Owner's Manual for cookware guidance and cooking tips. The Owner’s Manual can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances
Rated 4 out of 5 stars
Microwave
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the microwave. The cleaning is an issue...
I would recommend this to a friendRated 4 out of 5 stars
Four in one microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The convection doesn't cook as high temperature as I thought it would. So it doesn't cook as fast. Food steel comes out beautifully!
I would recommend this to a friendRated 5 out of 5 stars
Best Microwave Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is awesome I was looking for something that could do more then just microwave and this is it. I do recommend it to anyone who is looking for all in one
I would recommend this to a friendRated 4 out of 5 stars
Quiet and solid
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this microwave. It is very quiet and seems solid. We are still learning the best way to use the air fry and bake.
I would recommend this to a friendRated 1 out of 5 stars
Is 2 years long enough for you?
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will you be happy if you get 2 years from this microwave? Thats all we got. Purchased on 2/16/23, Died on 4/8/25. Normal use, reheating dinners, microwave popcorn, a cup of tea... never "cooked" in it, so can't speak to those features. Not sure why it died after just 2 years of basic reheating use. Pretty convenient timing though. As a 'total tech' I thought I was good, I mean, What do I pay over $200 a year for? Did you know those coverage plans expire? I didn't. I don't recall anyone telling me about that part, until today, when I needed to use this benefit. Again, super convenient timing, less that 2 months after my coverage 'expired' my product died and Best Buy won't help me. My advice to you, If you purchase this microwave, be sure you extend your total tech coverage, in case yours dies just over the 2 year mark like mine did! As for me, I am rethinking my entire relationship with Best Buy after having this microwave die after just 2 years and the way the situation was handled.... I miss Sears.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances


















