Customer Ratings & Reviews
- Model:
- JES1109RRSS
- SKU:
- 6492942
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 1.0 Cu. Ft. Convection Countertop Microwave with Air Fry for its air frying capabilities, convenient size, and overall performance. Many find it easy to use and appreciate the convection feature and quiet operation. However, some customers have expressed concerns about the control panel, instructions, keypad, door functionality, and display visibility.
This summary was generated by AI based on customer reviews.
Good for what it is
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like that this is a combo functions. Microwave doesn’t seem to warm up the food evenly though but other than that happy with the purchase
I would recommend this to a friendGreat combination
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my daughters' dorm room. This way they will have a microwave and air fryer in their room.
I would recommend this to a friendWish I had gone with the other brand
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is fine as a microwave. However t becomes more difficult to learn, when air frying or baking. I had to buy another rack to get the foods off the 'crisper' pan so they would have air circulate and crosp up the food. If you don't use the pan all the drippings go on the glass tray.
No, I would not recommend this to a friendOven, air fryer and microwave in one
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast to Heat everything you want the way you want… oven, air fryer or microwave
I would recommend this to a friendMicrowave efficiency.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Randy was an excellent salesman. Informative on the microwave. Shipping to my home address in Wisconsin was expedient.
I would recommend this to a friendMissing items
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave but was missing parts - air fry stand
I would recommend this to a friendNice - but a little complicated.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well - but very limited manual/documentation. Sort of tricky to figure out which order to hit the buttons.
I would recommend this to a friendMicrowave excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave, excellent functionality, no need a lot of cleaning of stainless. Power of microwave is excellent
I would recommend this to a friendHappy so far.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. The only issue is that the keys are not backlit and makes it hard to see which keys are which.
I would recommend this to a friendOne of the best one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s amazing to one you can cooked much more dishes with this. Sad that I didn’t have this before
I would recommend this to a friendIs 2 years long enough for you?
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will you be happy if you get 2 years from this microwave? Thats all we got. Purchased on 2/16/23, Died on 4/8/25. Normal use, reheating dinners, microwave popcorn, a cup of tea... never "cooked" in it, so can't speak to those features. Not sure why it died after just 2 years of basic reheating use. Pretty convenient timing though. As a 'total tech' I thought I was good, I mean, What do I pay over $200 a year for? Did you know those coverage plans expire? I didn't. I don't recall anyone telling me about that part, until today, when I needed to use this benefit. Again, super convenient timing, less that 2 months after my coverage 'expired' my product died and Best Buy won't help me. My advice to you, If you purchase this microwave, be sure you extend your total tech coverage, in case yours dies just over the 2 year mark like mine did! As for me, I am rethinking my entire relationship with Best Buy after having this microwave die after just 2 years and the way the situation was handled.... I miss Sears.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances
Microwave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Similar to my old over the stove microwave but a little smaller. Works well. Seems to have a new feature that alerts you when steam or heat builds up inside
I would recommend this to a friendA 2 in 1 grill and microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An unique microwave that is also a grill so you can heat your food instead of microwaving it. It is healthier like thay
I would recommend this to a friendMike
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this microwave, but I have never figured out how to use the convection or fryer options
I would recommend this to a friendMicrowave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave. Cooks alot of different ways. Fast an cooks food very hot
I would recommend this to a friendGood Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good quality microwave, but operating instructions were a little confusing.
I would recommend this to a friendHot food!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use daily with all my kids in house and stands strong keeps food hot quickly!!!!
I would recommend this to a friend- Pros mentioned:Overall performance
D
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well -nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn
I would recommend this to a friend Don't Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No user manual for Air fryer and Confection oven. Impossible to see the selection for working all back have to use a flashlight. Shows finger prints really bad. Beeping is too loud. If I had read this information in a review I would not have purchased. The item has been discontinued and now I know why.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you sharing your experience with your microwave. The Owner's Manual for this model can be found at the bottom of the "Features" section of the product homepage on Bestbuy.com. Information about the Convection and Air Fry features can be selected on pages 14-15. Thanks for the feedback about the control panel that we'll be sure to pass along to our review team. -Don@GEAppliances
GE microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with our purchase. Love the way the door opens with a button, instead of having to pull hard on a handle and move the whole microwave
I would recommend this to a friend