Customer Ratings & Reviews
- Model:
- JES1109RRSS
- SKU:
- 6492942
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the air frying capabilities, the size, and the overall performance of the 1.0 Cu. Ft. Convection Countertop Microwave. Many find it easy to use and appreciate the convection feature and quiet operation. Some customers have expressed concerns regarding the control panel and the clarity of the instructions. Additionally, a few users have noted issues with the keypad, door, and display.
This summary was generated by AI based on customer reviews.
Ion know
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this bc it would work. I'm not sure if it was my home or the product. I took it back and got a traditional vs convection any it works fine
I would recommend this to a friendFailure After One Year...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The air fryer portion doesn't get food as crispy as a lone air fryer can, although it was good for a little over a year. In late March I tried to use it as normal and it sounded like arcing electric currents, or welding... Didn't pay extra on top of the $200 for a protection plan, so not sure what to do now that it's failed.
No, I would not recommend this to a friendLove Love LOve
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Love Love it - No need for a oven in my house :)
I would recommend this to a friendExcellent value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this up on Black Friday. I wanted an all in one appliance to keep the counter space at my home. This one was excellent for all the requirements I needed. When using the airfry option the first time be aware of it smoking up a bit. It hasn’t done that anymore other than the first time.
I would recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product has very great quality and is completely useful. Just not a great AirFryer
I would recommend this to a friendBrand response from GE Answers
Posted .Your feedback is vital to our continued success and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances
Micro Air Fryer Combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the air fryer microwave combo. The door sticks so that's an issue. Also, the air fryer takes a bit longer to heat than a regular air fryer.
I would recommend this to a friend- Pros mentioned:Size
GE Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After getting familiar wth the features, i found the appliance very convenient to work with. It was just the right size I needed. Not to bulky like my previous microwave.
I would recommend this to a friend Defective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Literally just bought it and already getting a power failure error message. Really worthless.
No, I would not recommend this to a friendPanel needs to be legible
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oven/microwave is great but a major flaw is the keys are impossible to read. There is no backlight and the words and numbers are not visible on the black background. I purchased two and one is for my mom who has trouble seeing. I have to replace the oven.
No, I would not recommend this to a friendExcellent Condition is Meaningless
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this online in, not new but supposedly excellent condition. It arrived in a fairly damaged box and when I opened it I noticed the panel that has the display and buttons was loose. Was unable to open the door and when I picked it up out of the box it came in it sounded like there was a lot of broken pieces inside. Now I know it could have gotten damaged in shipping but this was a huge disappointment.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know what happened. To best address this concern, we encourage you to reach out to Best Buy directly for assistance by calling: 1-800-433-5887. -Don@GEAppliances
GE Microwave Lacks Sufficent Instructions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Manufacturer’s instruction manual does not cover all the accessories which are packed with the microwave. No fuether help available on their website.
No, I would not recommend this to a friendAir fryer/microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am mostly using like microwave, not sure yet how it is going to work for me
No, I would not recommend this to a friend- Pros mentioned:Air fry
Was great until it wasn't
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thoroughly enjoyed using this microwave while it still worked. However, I've had it only a little over a year and it died out last night. I've had microwaves last 10+ years so I find this very upsetting, especially considering the roughly $200 price tag.
No, I would not recommend this to a friend Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine but it started making a weird rattling noise about a week of using it.
I would recommend this to a friend- Pros mentioned:Ease of use
Great Microwave for beginners
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the simplicity of this microwave, I was a little concerned about getting rid of my countertop airfryer. This microwave is great for beginners.
I would recommend this to a friend Junk don't buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure what applicance everyone else is reviewing on here this thing is a piece of junk. The Air Fryer and Convection oven does not work. The element is in the back of the oven and you can only use a pan that will rotate in the oven or the item will burn. When I used the pan that came with it to Air Fry the directions on the package said 17 mins it's been cooking for over 45 still not done.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are very sorry to hear you are having this issue with your new microwave. This isn't what we expect to hear and want you to be happy with your purchase. When you have a moment, please reach out to us via a private message on GE Appliances social media like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number.
Like it but…
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this all in one..quite expensive, and takes entirely too long to cook on air fry
No, I would not recommend this to a friendNot really an air fryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave os fone but the air fryer capabilites are lackluster. Doesnt even brown the items and takes twoce as long as it should
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of features but still simple enough controls that I can easily program it to do a microwave cook for X minutes at Y power.
I would recommend this to a friend Garbage microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had it for 2years and i just stop working. When using the air fryer it made loud noise so we just stop using it
No, I would not recommend this to a friendBrand response from GE Answers
Posted .It's appreciated that you've taken the time to leave a review. If you haven't done so already, please utilize your warranty to get this situation taken care of. Information on your warranty can be found on page 23 in your use and care manual.